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| Summary: | Cannot uninstall an application as a different user | ||
|---|---|---|---|
| Product: | installer | Reporter: | cezariusz <cezariusz> |
| Component: | NBI | Assignee: | Libor Fischmeistr <lfischmeistr> |
| Status: | VERIFIED WONTFIX | ||
| Severity: | normal | CC: | abdelmajid, cezariusz, markiewb |
| Priority: | P3 | ||
| Version: | 8.0.2 | ||
| Hardware: | PC | ||
| OS: | Windows 7 | ||
| Issue Type: | ENHANCEMENT | Exception Reporter: | |
|
Description
cezariusz
2015-04-20 08:32:06 UTC
*** Bug 247316 has been marked as a duplicate of this bug. *** Hello, thanks for report. The behaviour as you described is expected. When you run uninstaller as different user then you used to install NB, installer cannot find NBI registry which are place in the use home. You can simply workaround this by using --userhome <path to .nbi folder> option when launching the uninstaller. I'm sorry but I cannot agree. First of all, an administrator should never ever be forced to look into another administrator's profile directory. Second - how can one know about this option and what value to provide there. This option is not even mentioned in the error message. And it would be way easier if the installer gave the option to browse for the missing file or directory. Third, please give me one reason to keep the Installer Registry in a user profile subdirectory instead of program directory. Why do it differently than everyone else? Me and my colleagues faced this problem many times. We didn't report it, because we thought that something was indeed corrupted by a poorly implemented installer and we deleted it by hand. Google the Internet to see how many people had the same problem. One more thing: in the Windows registry, the "UninstallString" points to the program directory, in my case it's "E:\NetBeans 8.0.1\uninstall.exe". So: 1. If "uninstall.exe" is in the program directory, why not to put Installer Registry there as well 2. If uninstall.exe supports the "--userhome" parameter, why don't you simply add this parameter with the correct value to the registry? For the future reference, the correct name of the parameter is --userdir. The --userhome parameter is silently ignored. It took me a while to discover this (after digging the sources). 1. uninstall.exe --userhome c:\Users\Administrator - no effect 2. uninstall.exe --userhome c:\Users\Administrator\ - no effect 3. uninstall.exe --userhome c:\Users\Administrator\.nbi - no effect 4. uninstall.exe --userdir c:\Users\Administrator - no effect 5. uninstall.exe --userdir c:\Users\Administrator\ - no effect 6. uninstall.exe --userdir c:\Users\Administrator\.nbi - finally! I understand what you mean, and consider it very reasonable. But now it works for long time and there is no plan to change the behaviour in near future. I'm very sorry for that --userhome / --userdir mistake. Lets keep this issue as enhancement. What do you think about adding the --userdir parameter to the "UninstallString" entry in the Windows registry, as a workaround? It should be always added automatically by the installer. You need to run:
uninstall.exe --userdir X:\Users\{installationUser}\.nbi
{installationUser} is the first installation user, not necessarily "Administrator"
Good luck
Danny
I know, see comment #5 point 6. But it should work automatically. Do you expect users to know about this option? In my case, I went to the directory stated, but there is no uninstall.exe there. Any other suggestions? "(In reply to dannyx from comment #8) > You need to run: > > uninstall.exe --userdir X:\Users\{installationUser}\.nbi > > {installationUser} is the first installation user, not necessarily > "Administrator" > > Good luck > > Danny |