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Bug 256051 - Netbeans randomly disappears (force closes) windows 10
Summary: Netbeans randomly disappears (force closes) windows 10
Status: RESOLVED INCOMPLETE
Alias: None
Product: platform
Classification: Unclassified
Component: JDK Problems (show other bugs)
Version: 8.0.2
Hardware: PC Windows 10
: P1 normal with 3 votes (vote)
Assignee: Antonin Nebuzelsky
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-10-20 14:42 UTC by xanderburke
Modified: 2018-01-24 13:27 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
IDE log (47.75 KB, text/plain)
2015-10-20 14:42 UTC, xanderburke
Details
PID crashlog (41.03 KB, text/plain)
2015-10-23 09:54 UTC, xanderburke
Details
Pid Crashlog2 (38.65 KB, text/plain)
2015-10-23 09:55 UTC, xanderburke
Details
Crash PID3 (40.10 KB, application/octet-stream)
2015-10-23 10:25 UTC, xanderburke
Details

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Description xanderburke 2015-10-20 14:42:47 UTC
Product Version = NetBeans IDE 8.0.2 (Build 201411181905)
Operating System = Windows 10 version 10.0 running on amd64
Java; VM; Vendor = 1.8.0_60
Runtime = Java HotSpot(TM) 64-Bit Server VM 25.60-b23

Netbeans crashes and disappears off the screen.

Usually whilst doing a search or switching tabs 

Have tried uninstalling/reinstalling - removing java and reinstalling.

Problem only appeared on Windows 10 - replicated on another machine also. Same build and same OS
Comment 1 xanderburke 2015-10-20 14:42:50 UTC
Created attachment 156841 [details]
IDE log
Comment 2 Jiri Kovalsky 2015-10-22 18:06:06 UTC
Can you find JVM crash log file (hs_err_pid*.log) and attach here? Without it we cannot do anything about this bug.

See here if you don't know where to find the log: https://forums.netbeans.org/topic25382.html

And maybe also give it a try in NetBeans IDE 8.1 RC2 build:

http://download.netbeans.org/netbeans/8.1/rc2
Comment 3 Jiri Kovalsky 2015-10-22 18:07:17 UTC
The correct download URL is http://download.netbeans.org/netbeans/8.1/rc2/
Comment 4 xanderburke 2015-10-23 09:54:52 UTC
Created attachment 156929 [details]
PID crashlog

Here is the crash log as requested

Ill update another one as well just in case

Look like they all (105) pretty similar and throwing same exception
Comment 5 xanderburke 2015-10-23 09:55:45 UTC
Created attachment 156930 [details]
Pid  Crashlog2

As previously mentioned

Thanks

Alex
Comment 6 xanderburke 2015-10-23 10:15:08 UTC
Having a look into this it seems that it could be the Radeon R7 250 graphics card drivers on the machine (atig6pxx.dll) - Im trying to source the older version I had when it had no problems. (been using netbeans perfectly on this machine for about 18 months)

If it fixes it then Ill let you know
Comment 7 Jiri Kovalsky 2015-10-23 10:18:47 UTC
Please do. Thanks!
Comment 8 xanderburke 2015-10-23 10:24:17 UTC
Nope :( exactly same driver as I previously had - must be something to do with the way the new Windows 10 works with them?!

Just for info the driver version I had previously was - 8.14.1.6354
The updated one went to version 8.14.1.6463 (latest as on now)

The old one used to work in Win7 but no longer in Win10 by the looks of it
Comment 9 xanderburke 2015-10-23 10:25:30 UTC
Created attachment 156933 [details]
Crash PID3

Latest crash log on the old drivers
Comment 10 Jiri Kovalsky 2015-10-23 10:30:50 UTC
Then this is really a problem of JDK. If Java Runtime crashes, NetBeans falls victim to it.
Comment 11 xanderburke 2015-10-23 10:50:36 UTC
Its looking like this is a common problem for these drivers esp with dual screen setup on JDK. 

Im trying a few solutions online from other forums not relating to netbeans. If I do find a working solution I will let you know.

Thanks
Alex
Comment 12 xanderburke 2015-10-23 11:21:47 UTC
Have added "-J-Dsun.java2d.d3d=false" to the etc/netbeans.conf file.

Might not be the best practise but it seems to have cured this memory exception thrown by drivers.

Touch wood seems to be working and stable.
Comment 13 xanderburke 2015-10-23 11:40:20 UTC
Nope :( lasted for a lot longer. Just have avoid searching via netbeans. bummer.
Comment 14 guyost 2017-07-10 11:28:30 UTC
Hello,

I have the same problem with Netbeans 8.2 and the latest JDK on Windows 10 (latest version) x64.

If I disable all the monitors connected to the motherboard, it is working fine, but that's really not convenient to work with 50% of my monitors :(.

I hope you can fix this issue.
Comment 15 ELOHISTDAVIDSON 2018-01-24 13:27:49 UTC
I am running NetBeans under Ubuntu 16.04.

The NetBeans would begin to launch but mid-way as it is loading modules, it will disappear.

I searched on the Internet.
I had known that there were two different JDKs on my system -- the OpenJDK and the Oracle JDK. I thought this might be causing the problem.

So, I carefully did this sudo apt-get purge openjdk*.
(Prior to using the above command, I researched on the Internet and made sure that that will work to remove the openjdk.)
I followed the screen instructions.
The openJDK was gone.

(Prior to this I had tried to re-install Netbeans, but to no use. So, I had uninstalled it.)

Now, I re-installed the NetBeans.
It works.

The point is the openJDK came back--probably the NetBeans re-installed it.

Now, I might like to point the JDK Home in the NetBeans to the Oracle JDK.

Hope this might help.