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Bug 69398 - Corrupted VPD registry database
Summary: Corrupted VPD registry database
Status: RESOLVED DUPLICATE of bug 67530
Alias: None
Product: installer
Classification: Unclassified
Component: Code (show other bugs)
Version: 5.x
Hardware: All Windows XP
: P2 blocker (vote)
Assignee: mslama
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-11-27 18:23 UTC by bnevins
Modified: 2006-01-23 14:10 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
Logfile from "-is:log" option for windows installer (97.41 KB, text/plain)
2005-11-28 20:41 UTC, bnevins 		Details
BEFORE deleting installshield directory... (31.89 KB, text/plain)
2005-11-30 02:52 UTC, bnevins 		Details
AFTER deleting installshield dir (4.32 KB, text/plain)
2005-11-30 02:53 UTC, bnevins 		Details
Add an attachment (proposed patch, testcase, etc.)

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Description bnevins 2005-11-27 18:23:38 UTC 
Welcome to the Install Wizard for ERROR: null 
The Install Wizard will install ERROR: null on your computer. To continue,
choose Next.    

-- It allows you to go through the first few pages.  THen I see "Errors occured
during the installation"
null
null
null
null
Comment 1 mslama 2005-11-28 09:49:42 UTC 
Please first check MD5 checksum if it is correct. For Beta2 Windows installer it
is 9e5d70d76bb6c1183e5dcdea75db5ca5 
netbeans-5_0-beta2-bin-200511141730-windows-14_Nov_2005_1730.exe. Size is
60326071 bytes. If it is correct run installer with -is:log <Log file name>
commane line option from console and attach resulting log file here. You can
also run installer with -is:extract. It will extract setup.jar from installer.
Then run "java -Dis.debug=1 -jar setup.jar" from console. Then copy/paste
resulting log to file and attach it here. This log should be more verbose then
previous.

As workaround you can use zip distribution.
Comment 2 mslama 2005-11-28 15:58:52 UTC 
What locale do you use?
Comment 3 bnevins 2005-11-28 20:41:43 UTC 
Created attachment 27361 [details]
Logfile from "-is:log" option for windows installer
Comment 4 mslama 2005-11-29 08:10:22 UTC 
Try to delete directory "C:\Program Files\Common Files\InstallShield". There was
similar report. It seems installer cannot create its data there for some reason.
(Current version of InstallShield uses this dir as cache for its jars and data
on Windows.) Before you delete this dir please extract setup.jar from installer
using command line option -is:extract. Then run "java -Dis.debug=1 -jar
setup.jar" if you get more detail log. Thanks.
Comment 5 bnevins 2005-11-30 02:52:14 UTC 
Created attachment 27409 [details]
BEFORE deleting installshield directory...
Comment 6 bnevins 2005-11-30 02:53:18 UTC 
Created attachment 27410 [details]
AFTER deleting installshield dir
Comment 7 bnevins 2005-11-30 02:54:04 UTC 
The problem was fixed by deleting the installshield directory!
Comment 8 mslama 2005-11-30 08:27:55 UTC 
Thanks for report. We already reported this problem to InstallShield. I do not
know how this can happen. The only workaround available is to delete installer
cache. It is safer to delete just "C:\Program Files\Common
Files\InstallShield\Universal" instead of whole "C:\Program Files\Common
Files\InstallShield" as "C:\Program Files\Common Files\InstallShield" can
contain InstallShield software.

*** This issue has been marked as a duplicate of 67530 ***