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{\*\cs84\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f0\fs24\lang1033\loch\f0\fs24\lang1033 WW-Absatz-Standardschriftart111111111111111111;}
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{\*\cs86\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f0\fs24\lang1033\loch\f0\fs24\lang1033 WW-Absatz-Standardschriftart11111111111111111111;}
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{\*\cs88\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs24\lang1033\loch\f3\fs24\lang1033 WW8Num11z0;}
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{\*\cs92\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f4\fs24\lang1033\loch\f4\fs24\lang1033 WW8Num12z1;}
{\*\cs93\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f5\fs24\lang1033\loch\f5\fs24\lang1033 WW8Num12z2;}
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{\*\cs95\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs24\lang1033\loch\f3\fs24\lang1033 WW8Num13z0;}
{\*\cs96\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs22\lang1033\loch\f3\fs22\lang1033 WW8Num14z0;}
{\*\cs97\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs24\lang1033\loch\f3\fs24\lang1033 WW8Num15z0;}
{\*\cs98\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f4\fs24\lang1033\loch\f4\fs24\lang1033 WW8Num15z1;}
{\*\cs99\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f5\fs24\lang1033\loch\f5\fs24\lang1033 WW8Num15z2;}
{\*\cs100\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs24\lang1033\loch\f3\fs24\lang1033 WW8Num16z0;}
{\*\cs101\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs24\lang1033\loch\f3\fs24\lang1033 WW8Num17z0;}
{\*\cs102\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f3\fs24\lang1033\loch\f3\fs24\lang1033 WW8Num18z0;}
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{\*\cs105\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f0\fs24\lang1033\loch\f0\fs24\lang1033\sbasedon103 Job;}
{\*\cs106\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f2\fs18\lang1033\b\loch\f2\fs18\lang1033\b Lead-in Emphasis;}
{\*\cs107\cf0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f2\fs18\lang1033\b\loch\f2\fs18\lang1033\b Page Number;}
{\*\cs108\cf0\rtlch\af6\afs18\lang255\ltrch\dbch\af6\langfe255\hich\f6\fs18\lang1033\loch\f6\fs18\lang1033 Bullet Symbols;}
{\*\cs109\cf2\ul\ulc0\rtlch\af14\afs24\lang255\ltrch\dbch\af12\langfe255\hich\f0\fs24\lang1033\loch\f0\fs24\lang1033 Internet link;}
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{\info{\title Resume}{\author Soucheray}{\creatim\yr2007\mo11\dy15\hr16\min54}{\revtim\yr2007\mo12\dy10\hr15\min8}{\printim\yr2008\mo3\dy3\hr19\min14}{\comment StarWriter}{\vern6800}}\deftab720
{\*\pgdsctbl
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{\*\pgdscno0}\paperh15840\paperw12240\margl902\margr958\margt1440\margb735\sectd\sbknone\pgwsxn12240\pghsxn15840\marglsxn902\margrsxn958\margtsxn1440\margbsxn735{\cbpat5}\ftnbj\ftnstart1\ftnrstcont\ftnnar\aenddoc\aftnrstcont\aftnstart1\aftnnrlc

\pard\plain\pard\plain \absw2381\absh-1245\nowrap\pvpara\posy4294966318\phcol\posx7641{\*\flymaincnt0\flyvert12992\flyhorz12288\flyanchor4}\ltrpar\s16\sl200\slmult0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs16\lang1033\loch\f7\fs16\lang1033 {\rtlch \ltrch\loch\f7\fs16\lang1033\i0\b0 5983 Red Pine Blvd}
\par \pard\plain \absw2381\absh-1245\nowrap\pvpara\posy4294966318\phcol\posx7641{\*\flymaincnt0\flyvert12992\flyhorz12288\flyanchor4}\ltrpar\s16\sl200\slmult0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\fs16\lang1033\loch\fs16\lang1033 {\rtlch \ltrch\loch\f7\fs16\lang1033\i0\b0 White Bear Township, MN 55110}
\par \pard\plain \absw2381\absh-1245\nowrap\pvpara\posy4294966318\phcol\posx7641{\*\flymaincnt0\flyvert12992\flyhorz12288\flyanchor4}\ltrpar\s15\sl200\slmult0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs16\lang1033\loch\f7\fs16\lang1033 {\rtlch \ltrch\loch\f7\fs16\lang1033\i0\b0 Home 651-426-9645}
\par \pard\plain \absw2381\absh-1245\nowrap\pvpara\posy4294966318\phcol\posx7641{\*\flymaincnt0\flyvert12992\flyhorz12288\flyanchor4}\ltrpar\s15\sl200\slmult0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\fs16\lang1033\loch\fs16\lang1033 {\rtlch \ltrch\loch\f7\fs16\lang1033\i0\b0 Cell 651-245-1843}
\par \pard\plain \absw2381\absh-1245\nowrap\pvpara\posy4294966318\phcol\posx7641{\*\flymaincnt0\flyvert12992\flyhorz12288\flyanchor4}\ltrpar\s15\sl200\slmult0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\fs16\lang1033\loch\fs16\lang1033 {\rtlch \ltrch\loch\f7\fs16\lang1033\i0\b0 E-mail dadsouch@gmail.com}
\par \pard
\pard\plain \ltrpar\s28\sl240\slmult0\li-11\ri0\lin-11\rin0\fi0\sa144\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\fs48\lang1033\loch\fs48\lang1033{\rtlch \ltrch\loch\f0\fs48\lang1033\i0\b0\ltrch\hich\f7\loch\f7 Michael P. Soucheray}
\par \pard\plain \ltrpar\s19\sl220\slmult0\tx2160\tqr\tx6480\li-11\ri0\lin-11\rin0\fi0\sa144\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Experienced general manager with strong leadership and communication skills who can motivate others;  has managed revenue budgets up to $10,000,000 and marketing budgets up to $500,000; and, can create strategies and lead a team to the successful conclusio
n of clearly stated goals.}
\par \pard\plain \ltrpar\s19\sl220\slmult0\tx2149\tqr\tx6469\li0\ri-360\lin0\rin-360\fi0\sb220\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\fs20\lang1033\loch\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Background includes the ability to: implement and manage e-business, IS, human resources, and operations; determine strategic direction; conduct market research and analysis; design and implement marketing plans; assess and either modify, or eliminate, cur
rent products and services; and, discover and deliver new products and services.}
\par \pard\plain \ltrpar\s31{\*\updnprop10000}\up7\sl280\slmult0\li-11\ri0\lin-11\rin0\fi0\sb120\cbpat4\box\brdrs\brdrw10\brdrcf5\brsp40{\*\brdrt\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrl\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrb\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrr\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Summary of qualifications}
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\pard\intbl\pard\plain \intbl\ltrpar\s36\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b General Management}
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\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clbrdrr\brdrs\brdrw1\brdrcf1\clvertalt\cellx10380
\pard\intbl\pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Provides leadership and direction, and motivates  managers and staff}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\fs20\lang1033\loch\fs20\lang1033{}{\rtlch \ltrch\loch\f0\fs20\lang1033\i0\b0{\rtlch\ltrch\dbch\hich\f7\fs20\loch\f7\fs20 Prepares b}}{\rtlch \ltrch\loch\f0\fs20\lang1033\i0\b0{\ltrch\hich\f7\loch\f7 udgets}}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 P & L responsibility}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Strategic planning}
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\pard\intbl\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b 
\cell\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\pard\plain \intbl\ltrpar\s1\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b 
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clvertalt\cellx3450\clbrdrl\brdrs\brdrw1\brdrcf1\clvertalt\cellx10352\clpadfl3\clpadl0\clpadft3\clpadt0\clpadfb3\clpadb0\clpadfr3\clpadr0\clvertalt\cellx10378
\pard\intbl\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Operations}
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\cell\pard\plain \intbl\ltrpar\s1\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clbrdrr\brdrs\brdrw1\brdrcf1\clvertalt\cellx10380
\pard\intbl\pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Manages IT software, hardware, and communications projects}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Enforces, or creates and implements, processes}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Supervises IT, Call Center, and Administration managers}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Develops managers through in-house and contracted training}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Negotiates vendor contracts and manages vendor performance through SLAs}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Integrates acquired business}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Prepares company for acquisition}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates spreadsheets for profitability tracking and analysis}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Conducts SWOT analyses}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates job descriptions}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Executes employee reviews and disciplinary action plans}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Purchases, and supervises the installation of, computer and communications equipment}
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clvertalt\cellx3450\clvertalt\cellx10352\clpadfl3\clpadl0\clpadft3\clpadt0\clpadfb3\clpadb0\clpadfr3\clpadr0\clvertalt\cellx10378
\pard\intbl\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b 
\cell\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\pard\plain \intbl\ltrpar\s1\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b 
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clvertalt\cellx3450\clbrdrl\brdrs\brdrw1\brdrcf1\clvertalt\cellx10352\clpadfl3\clpadl0\clpadft3\clpadt0\clpadfb3\clpadb0\clpadfr3\clpadr0\clvertalt\cellx10378
\pard\intbl\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Marketing}
\cell\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\pard\plain \intbl\ltrpar\s1\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clbrdrr\brdrs\brdrw1\brdrcf1\clvertalt\cellx10380
\pard\intbl\pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Develops and writes Mission Statements}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates marketing plans and manages media budgets}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Designs and executes print, broadcast, and e-marketing materials}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates spreadsheets to track lead cost-effectiveness}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Develops corporate web sites}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates and executes surveys}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Conducts market research }
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Identifies enhancements to existing products}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Identifies new products and new revenue opportunities}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Makes marketing presentations at national conferences}
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clvertalt\cellx3450\clvertalt\cellx10352\clpadfl3\clpadl0\clpadft3\clpadt0\clpadfb3\clpadb0\clpadfr3\clpadr0\clvertalt\cellx10378
\pard\intbl\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b 
\cell\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\pard\plain \intbl\ltrpar\s1\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b 
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clvertalt\cellx3450\clbrdrl\brdrs\brdrw1\brdrcf1\clvertalt\cellx10352\clpadfl3\clpadl0\clpadft3\clpadt0\clpadfb3\clpadb0\clpadfr3\clpadr0\clvertalt\cellx10378
\pard\intbl\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ab\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Sales Management}
\cell\pard\plain \intbl\ltrpar\s36\li212\ri4\lin212\rin4\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\pard\plain \intbl\ltrpar\s1\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\cell\row\pard \trowd\trql\trpaddft3\trpaddt55\trpaddfl3\trpaddl55\trpaddfb3\trpaddb55\trpaddfr3\trpaddr55\clbrdrt\brdrs\brdrw1\brdrcf1\clbrdrl\brdrs\brdrw1\brdrcf1\clbrdrb\brdrs\brdrw1\brdrcf1\clbrdrr\brdrs\brdrw1\brdrcf1\clvertalt\cellx10380
\pard\intbl\pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates outside sales forces and compensation plans}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Determines revenue goals}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates Business Development Centers}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Creates and executes telemarketing programs for lead processing}
\par \pard\plain \intbl{\listtext\pard\plain \li572\ri4\lin572\rin4\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx572\f3 \u61548\'3f\tab}\ilvl0 \ltrpar\s36\tx572\ls0\li572\ri4\lin572\rin4\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Manages major accounts}
\cell\row\pard \pard\plain \ltrpar\s31{\*\updnprop10000}\up7\sl280\slmult0\sb120\cbpat4\box\brdrs\brdrw10\brdrcf5\brsp40{\*\brdrt\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrl\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrb\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrr\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f2\fs20\lang1033\b\loch\f2\fs20\lang1033\b {\rtlch \ltrch\loch\f2\fs20\lang1033\i0\b Professional experience}
\par \pard\plain \ltrpar\s19\sl220\slmult0\tx2160\tqr\tx6480\li-11\ri0\lin-11\rin0\fi0\sb220\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 January, 2007 \u8211\'3f November, 2007\line Dealer Product Services \u8211\'3f Arlington Heights, IL}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Chief Operating Officer}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Restructured sales rep/customer support operations staff to better manage a large influx of new contracts. Through November 2007 the new team processed over 260 new contracts worth more than 3 Million dollars in annual revenue. Prior to this the highest nu
mber of new contracts processed in a year was 97.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Added $7400 per month in new revenue by moving 4000 monthly survey calls from an outsourced call center to the DPS call center.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Directed the creation of a new outbound telemarketing product designed to recapture defecting customers and deliver additional revenue to clients.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with IT to spec and build a new email marketing software utility to compile and send over 50,000 customized emails per month. The data-driven model provides great scalability. Template designs were reduced from over 1000 to fewer than 100 resulting 
in more efficient use of staff thus saving time and money.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Implemented a project management process using scope documentation to ensure projects were clearly defined and specific duties assigned. Weekly update meetings assured projects were completed on time and correctly.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with IT to design and deliver on-line ROI reporting that showed clients, in real-time, the effectiveness of their email communications. Typical returns for customers were over 50:1.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Directed the creation of a call center roll-up report that displayed an executive summary view of the effectiveness of a specific telemarketing campaign. The report included drill down capability that allowed the Call Center Managers to view the performanc
e of each agent and create personalized training programs to improve agent performance.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls3\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with the Director of IT and Network Administrator to ensure that communications and PC  software and hardware performed up to specifications.}
\par \pard\plain \ltrpar\s34\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \pard\plain \ltrpar\s34\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f4\fs20\lang1033\loch\f4\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 November, 2001 \u8211\'3f December, 2006\line Saxon Auto Group \u8211\'3f St. Paul/Inver Grove Heights/New Brighton, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Director of Business Development}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with the management teams of the Saxon Auto Group dealerships to create and execute strategies designed to improve customer relations; boost parts, sales and service revenue; maximize the use of Unix and PC-based computer and communications technolo
gy in day to day operations; and, to create Business Development Centers in each dealership to support the above initiatives.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Created and implemented a strategy for delivering new fixed operations revenue. Analyzed customer data to identify opportunities; wrote job description and compensation plan; and, hired and trained outside sales staff. This strategy resulted in approximate
ly 300-thousand dollars in new revenue the first year with growth to 1 Million dollars annually.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Interviewed, hired and trained BDC Managers for each dealership and worked with them to:}
\par \pard\plain {\listtext\pard\plain \li1069\ri0\lin1069\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx1069 1.\tab}\ilvl1 \ltrpar\s34\tx1069\ls2\li1069\ri0\lin1069\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 hire, train, and supervise staff that was responsible for setting sales appointments from phone-ups and Internet leads; setting customer-initiated and recall service appointments and selling other recommended service as needed; and making phone calls to en
sure high levels of customer satisfaction.}
\par \pard\plain {\listtext\pard\plain \li1069\ri0\lin1069\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx1069 2.\tab}\ilvl1 \ltrpar\s34\tx1069\ls2\li1069\ri0\lin1069\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 direct the design, maintenance and enhancements of all dealership web sites including working with dealership department managers regarding posting specials, and merchandising vehicles.}
\par \pard\plain {\listtext\pard\plain \li1069\ri0\lin1069\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx1069 3.\tab}\ilvl1 \ltrpar\s34\tx1069\ls2\li1069\ri0\lin1069\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 develop and ensure the execution of marketing plans for leads delivered from various sources including Ford, walk-ins, new service customers, new parts customers, phone-ups, and the Internet.}
\par \pard\plain {\listtext\pard\plain \li1069\ri0\lin1069\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx1069 4.\tab}\ilvl1 \ltrpar\s34\tx1069\ls2\li1069\ri0\lin1069\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 ensure the integrity of the Reynolds & Reynolds database by making sure that customer and prospect data was properly entered and maintained.}
\par \pard\plain {\listtext\pard\plain \li1069\ri0\lin1069\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx1069 5.\tab}\ilvl1 \ltrpar\s34\tx1069\ls2\li1069\ri0\lin1069\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 build a sales training resource library that included existing in-house audio, video, and print materials as well as purchasing appropriate audio, video and print materials from Ford, or from sources identified by Saxon management.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with the Director of IT to ensure that communications and PC/Mainframe software and hardware in each dealership performed up to specifications and met user expectations.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Managed the production and content of television advertising for the Saxon Auto Group dealerships.}
\par \pard\plain \ltrpar\s19\sl220\slmult0\tx2160\tqr\tx6480\li-11\ri0\lin-11\rin0\fi0\sb220\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \page\pard\plain \ltrpar\s19\sl220\slmult0\tx2160\tqr\tx6480\li-11\ri0\lin-11\rin0\fi0\sb220\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 August, 2000 \u8211\'3f May, 2001\line STS Staffing & Temporary Services \u8211\'3f Spring Lake Park, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Corporate Sales Manager}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Rebuilt the outside sales force and directed the efforts of those people and revitalized a static organization.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Identified and promoted the notion that the company is \'81\'67An Employment Solutions Company\'81\'68 allowing the company to clearly position itself in an extremely competitive industry.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Discovered revenue loss of $18,000 per year from one client and successfully negotiated a rate increase that eliminated loss and retained customer.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Created an Excel spreadsheet contract bidding tool giving reps the ability to close contracts on a first call while protecting profit margins.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Introduced sales force automation to current and newly hired sales representatives. }
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Responsible for integrating the staff of an acquired companies in Dayton, OH and Peoria, IL into the STS culture.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Introduced and conducted weekly sales meetings featuring standard agenda items that included review of sales activity, training, and discussion.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Developed activity tracking forms and created spreadsheets for tracking and reporting key performance metrics of sales reps.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Determined, in conjunction with the President and COO, the annual revenue goals for the company and introduced the use of targets and action plans for sales people based on individual performance and skill levels.}
\par \pard\plain \ltrpar\s34\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \pard\plain \ltrpar\s34\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f4\fs20\lang1033\loch\f4\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 January, 1999 \u8211\'3f June, 2000\line Apple Valley Ford \u8211\'3f Apple Valley, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Business Development/IS Manager}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Developed and executed the strategy for installing a Business Development Center for handling incoming sales phone calls and Internet inquiries. Developed the operating budget; supervised the build-out of the office space; purchased and managed the install
ation of computer and communications equipment; and, hired, trained, and managed a staff of nine call center specialists and a network technician. The BDC improved closing rates on sales inquiries generating an additional $1 Million dollars in new revenue 
the first year. The BDC also saved approximately $10-thousand dollars a month in fees paid to an outsourced vendor.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Negotiated and managed the software and hardware upgrade of the dealership\'81\'66s ADP Dealer Management Services (DMS) system at no additional cost to the business.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with staff, computer and communications equipment vendors, and our general contractor to design and install the communications systems and computer network for the dealership\'81\'66s Commercial Sales and Service facility.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Managed vendors responsible for the operation and maintenance of the dealership\'81\'66s communications systems and the PC and X-terminal networks.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Contracted and managed the redesign of dealership\'81\'66s web site including email forms for setting an appointment to test drive a vehicle or get a vehicle serviced; purchase a part; and, apply for credit on-line.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Responsible for contracting with, and analyzing the cost-effectiveness of, Internet lead providers.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Created spreadsheets for tracking the effectiveness of BDC staff who handled phone-ups and Internet leads so that cost-effectiveness and individual performance could be assessed and managed.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Created numerous spreadsheets for gathering and analyzing data from all areas of the dealership including: what-if worksheets for determining the financial impact of salary adjustments on company profitability; weekly/monthly performance summaries of key d
ealership operations that included month-to-date actual and projected earnings; and, profiling of sales rep performance so that areas for improvement could be identified and appropriate training conducted.}
\par \pard\plain {\listtext\pard\plain \li12229\ri0\lin12229\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\sl220\slmult0\tx12229\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s14\sl220\slmult0\tx12229\li11509\ri0\lin11509\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \pard\plain \ltrpar\s34\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 March, 1997 \u8211\'3f August, 1998\line Medsource Inc. - St. Paul, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Chief Operations Officer}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with the owner to set up the company for acquisition.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Discovered opportunities for decreasing operations costs including $3,600 annual savings on long distance phone charges and $5,000 annual savings on shipping charges.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Guided the information systems staff in the completion, and delivery to customers, of Microsoft Access software applications that allowed customers to better use physician data.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Designed and implemented a variety of processes for product development and delivery that improved company response time, and increased customer satisfaction.}
\par \pard\plain \ltrpar\s34\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 November, 1991 - February, 1997\line Minnesota Medical Association - Minneapolis, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Operations Manager/Sales & Marketing Director}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Designed and implemented a plan that took a money losing auto lease/purchase service and generated revenue of over $12,000 annually.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Generated $34,000 in annual sales of an MMA publication, using direct mail marketing, making this publication profitable for the first time.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Brought external advertising sales activity in-house. Created the prospect and client database, pricing structure, and marketing strategy and materials using information from the demographic and psycho-demographic survey.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 In 1994 I hired a contract sales representative to handle the advertising sales for the monthly journal and annual directory. This move improved marketing efforts for the magazine and directory; increased advertising revenue to the monthly publication from
 $130,000 per year to $190,000 per year; and increased ad revenue for the directory from $17,000 per year to $21,000 per year.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Responsible for overseeing staff of three serving 15 Specialty Society clients.  Added three new clients in 15 months generating an additional $3,000 a month in revenue.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Created and implemented targeted retention activities including print materials such as a cover wrap on the delinquent member's monthly journal that generated a 16 percent conversion rate.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Negotiated partnership programs and product specifications with various vendors that resulted in the delivery of desired products and services to customers, and endorsement revenue to the company.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with Director of IT to direct a vendor in the development of a corporate web site. Also supervised the development of other home pages for subsidiary organizations.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Worked with the President and CFO of the for-profit business to determine the strategic direction of the company including participating in a S.W.O.T. analysis and development of a company mission, marketing strategy and advertising materials.}
\par \pard\plain \ltrpar\s34\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \pard\plain \ltrpar\s34\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f4\fs20\lang1033\loch\f4\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 January, 1991 - May, 1991\line Walby, Soucheray & Associates - Minneapolis, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Vice President}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Made sales calls on businesses, created print and broadcast campaigns, provided strategic marketing planning services to clients.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Wrote and delivered presentations to clients and venture capital groups.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Developed and placed print, direct mail and broadcast advertising for clients.}
\par \pard\plain \ltrpar\s19\sl220\slmult0\tx2160\tqr\tx6480\li-11\ri0\lin-11\rin0\fi0\sb220\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 January, 1976 - January, 1991\line Brown Institute \u8211\'3f Mendota Heights, MN}
\par \pard\plain \ltrpar\s27\sl220\slmult0\li-11\ri0\lin-11\rin0\fi0\sa40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af2\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Admissions Director/Admissions Representative/Broadcast Instructor}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Responsible for hiring, training and supervising a team of 7 inside and 5 outside sales people, and six marketing support and administrative staff.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Managed $390,000 advertising budget.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Created a marketing plan for the outside sales team that included the establishment of territories; creation of a compensation plan; research showing the prospect base; sales projections; and, an advertising plan. The  Regional Sales Manager and School Pre
sident hailed it as one of the best plans they had ever seen.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Developed and administered a telemarketing plan for reworking old leads resulting in additional sales at a much lower cost-per-sale than the company average.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Identified a market for, and recommended the addition of, a new career curriculum that was accepted and which exceeded budgeted revenue goals.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 President's Club member 1986 and 1987.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Consistently ranked in the top 20 of 400 representatives nationwide.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Conducted training sessions at national sales meetings.}
\par \pard\plain \ltrpar\s34\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \page\pard\plain \ltrpar\s31{\*\updnprop10000}\up7\sl280\slmult0\li-11\ri0\lin-11\rin0\fi0\sb120\cbpat4\box\brdrs\brdrw10\brdrcf5\brsp40{\*\brdrt\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrl\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrb\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrr\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f2\fs20\lang1033\b\loch\f2\fs20\lang1033\b{}{\rtlch \ltrch\loch\f2\fs20\lang1033\i0\b{\rtlch\ltrch\dbch\hich\f7\fs20\loch\f7\fs20 C}}{\rtlch \ltrch\loch\f2\fs20\lang1033\i0\b{\ltrch\hich\f7\loch\f7 ommunity activities}}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Music Minister, St. Mary of the Lake Catholic Church, White Bear Lake 1987 \u8211\'3f 2006}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Coach for youth baseball and basketball, White Bear Lake 1991 \u8211\'3f 94}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f4\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f4\fs20\lang1033\loch\f4\fs20\lang1033{}{\rtlch \ltrch\loch\f4\fs20\lang1033\i0\b0{\rtlch\ltrch\dbch\hich\f7\fs20\loch\f7\fs20 Master of Ceremony American Cancer Society Relay For Life, White Bear Lake 1996 \u8211\'3f 2005}}{\rtlch \ltrch\loch\f4\fs20\lang1033\i0\b0{\ltrch\hich\f7\loch\f7 \line }}
\par \pard\plain \ltrpar\s31{\*\updnprop10000}\up7\sl280\slmult0\li-11\ri0\lin-11\rin0\fi0\sb120\cbpat4\box\brdrs\brdrw10\brdrcf5\brsp40{\*\brdrt\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrl\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrb\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrr\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b Education}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Currently attending Metropolitan State University \u8211\'3f Business Management Major}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Extension classes through U of M for vocational teacher certification}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Graduate of Brown Institute of Broadcasting}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Attended St. Cloud University 1\u189\'3f years for pre-med.}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Graduate of St. Thomas Academy}
\par \pard\plain {\listtext\pard\plain \li349\ri0\lin349\rin0\fi-360\f7\fs20\f0\fs20\f0\fs20\lang1025\tx349\f3 \u61623\'3f\tab}\ilvl0 \ltrpar\s34\tx349\ls2\li349\ri0\lin349\rin0\fi-360\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Various computer classes for PC and Macintosh.  Experienced using Windows NT, Windows 98, Windows 3.1, Microsoft Office 2000 Professional (Word, Access, Excel, PowerPoint, Outlook), Quark Xpress 3.32, Aldus PageMaker 6.0, SPSS statistical software, and Wor
d Perfect}
\par \pard\plain \ltrpar\s34\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 
\par \pard\plain \ltrpar\s31{\*\updnprop10000}\up7\sl280\slmult0\tx349\li-11\ri0\lin-11\rin0\fi0\sb120\cbpat4\box\brdrs\brdrw10\brdrcf5\brsp40{\*\brdrt\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrl\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrb\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40{\*\brdrr\brdlncol5\brdlnin0\brdlnout10\brdlndist0}\brsp40\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\b\loch\f7\fs20\lang1033\b {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b References}
\par \pard\plain \ltrpar\s1\tx349\li-11\ri0\lin-11\rin0\fi0\ql\rtlch\af0\afs20\lang1025\ltrch\dbch\af0\langfe255\hich\f7\fs20\lang1033\loch\f7\fs20\lang1033 {\rtlch \ltrch\loch\f7\fs20\lang1033\i0\b0 Available upon request.}
\par }