Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | Crash! | ||
---|---|---|---|
Product: | General | Reporter: | Unknown <non-migrated> |
Component: | code | Assignee: | Mathias_Bauer |
Status: | CLOSED DUPLICATE | QA Contact: | issues@framework <issues> |
Severity: | Trivial | ||
Priority: | P3 | CC: | dank, issues, oooqa, rainerbielefeld_ooo_qa |
Version: | OOo 1.0.1 | Keywords: | crash, oooqa |
Target Milestone: | OOo 2.0 | ||
Hardware: | PC | ||
OS: | Linux, all | ||
Issue Type: | DEFECT | Latest Confirmation in: | --- |
Developer Difficulty: | --- |
Description
Unknown
2002-12-21 00:00:22 UTC
not an DBA issue - I think it's closest to "framework" Sorry, this seems to be a configuration problem. Did you use the OOo setup or some SuSE stuff? How did you install? We also need more information about your system I installed OO from the SuSe Linux DVD. I tried the repair utiltity, then uninstalled & reinstalled OO from the DVD. Then I downloaded OO, uninstalled again, installed the downloaded distribution, but it still doesn't work. I think the distribution on the DVD has a problem, and when I uninstall the DVD version, all the files may not be getting deleted, so even when I install the downloaded distribution, it's still corrupted. My system is below. I also have Windows ME on another partition of Drive C. Thanks, Mike Brenton System Model: micronpc.com Micron Electronics, Inc. System Serial Number: 2648109-0001 Operating System SuSE Linux 8.1 Processor a Main Circuit Board b 1000 megahertz AMD Athlon 32 kilobyte primary memory cache 256 kilobyte secondary memory cache Board: Gigabyte Technology Co., Ltd. 761-686B Bus Clock: 100 megahertz BIOS: Award Software International, Inc. 6.00 PG 10/30/2001 Drives 24.70 Gigabytes Usable Hard Drive Capacity 19.51 Gigabytes Hard Drive Free Space LITE-ON LTR-0841 [CD-ROM drive] LITEON DVD-ROM LTD122 [CD-ROM drive] Generic floppy disk drive (3.5") Generic IDE hard disk drive (16.29 GB) -- drive 0 Generic IDE hard disk drive (8.41 GB) -- drive 1 IOMEGA ZIP 100 [Hard drive] -- drive 255 512 Megabytes Installed Memory Slot 'BANK_0' has 256 MB Slot 'BANK_1' has 256 MB Local Drive Volumes c: (on drive 0) 16.29 GB 12.28 GB free d: (on drive 1) 8.41 GB 7.23 GB free Please first try to get a clean installation. First backup everything you might still need from your user directory inside your home dir. Deinstall OOo, make sure that the program directory and the user tree that was placed into your home dir have been removed. Also make sure that no .sversionrc file is left in your home dir. Then you have removed everything from OOo in your system. Then reinstall OOo. If you install as root, make sure that you use "setup -net" for this installation and log in afterwards as "normal" user to do a "simple" setup. If you do the setup as "normal" user, you can simply use "setup". Does the problem still exist? I uninstalled OO and deleted the other files you suggested. Then I downloaded OO 1.01, and installed it per instructions. I still get "operation started with an invalid parameter" when I try to save a file in the writer. Mike Originally, OO Writer would not save documents in any format. After the clean install, I found it will now save them in .doc or .rtf formats, but still won't save them in it's native format. Mike Thank you for your support. So let me summarize: you now can create or load documents of any type and save f.e. text documents to word and rtf format, but not into our own format (sxw)? Can you save in our binary format (sdw)? And is it correct that you always get the error "operation started with an invalid parameter" when you try to save into our own format (sxw)? Or do you also get other errors? Clarification Open Office behaves as follows: .rtf - can create/save and open (can then open in MS Word) .doc - can create/save but not open (can then open in MS Word) When saving .rtf or .doc I get: Error saving the document untitled1 The document could not be saved But I have given it a name, (not untitled1), and it does in fact create the document with the name I gave it. I cannot create/save to formats .sxw or .sdw. I get: Error saving the document untitled1 Wrong parameter The operation was started under an invalid parameter I then click the 'ok' button and get: An unrecoverable error has occured All modified files have been saved and can probably be recovered at program restart I click 'ok' again and OO closes. After this happens I find a zero byte .tmp file in my home directory. I really would like to fix that problem, but currently I cannot reproduce it here. Given the time schedule for OOo1.1 Beta, I think that OOo2.0 is the correct target for that, because without a reproducable scenario this is not a showstopper. If we can reproduce it here, I am willing to raise the target (time permitting). The remaining problem might be a duplicate of issue 12090 ? Rainer Damyankee, can you reproduce this problem with OpenOffice1.1beta2? If you can submit a symbolic stack traceback of the unrecoverable error happening with beta2, we might have time to fix it before 1.1final. See http://www.kegel.com/openoffice/#dump for instructions on how to capture a symbolic stack traceback. This really sounds like an install issue to me. Liz on the QA team seems quite adept at solving OOo on SuSE problems. She tipped me off about this link a long time ago. In the SuSE database see: http://sdb.suse.de/en/sdb/html/cihlarov_oo_install.html You really have a few options. Backup your data, completely remove all OOo installations ( RPM or binaries ) and go from there. Either do a RPM install and make sure the SuSE install instructions are followed, or install from binary by first running install as root, then going to the directory where OOo has been installed and running setup. No reporter-activity for 7 months No votes No other one who confirmed the problem I think we should close that issue. If someone still sees the problem, the issue can be reopened If I will not see any further action as votes, attachments or confirmations, I will have to close this issue 2003-09-30 as WFM. Rainer That Suse document, http://sdb.suse.de/en/sdb/html/cihlarov_oo_install.html really sounds like the cause. I'd say the right fix is to put some protection into the global executable to notice this problem -- or to get rid of the need for the local executable. In fact, I'm pretty sure this is a duplicate of issue 1940, although the user didn't know it. I'm marking it as such. *** This issue has been marked as a duplicate of 1940 *** So until it's not proven that this issue is different, it can be closed |