Issue 106839

Summary: OpenOffice detects wrong screen resolution for external displays
Product: General Reporter: tpgould <tom.gould>
Component: uiAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Trivial    
Priority: P3 CC: issues, ooo
Version: OOo 3.1.1   
Target Milestone: ---   
Hardware: Mac   
OS: Mac OS X, all   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Screen shot of OOCalc with wrong resolution and small labels for sheet tabs
none
Comparing the displayed size of tree calc versions in a screenshot - all are 100% none

Description tpgould 2009-11-11 22:50:22 UTC
For me the the resolution both of the body of an OO document, and of the controls (such as the sheet 
labels in Calc) depends on what display I am using when I start OpenOffice. I use a MacBook 15",  I 
have an external 22" (56cm) 1680x1050 display. If I start OpenOffice with the MacBook's built-in 
display, 100% zoom looks fine, and the "decorations" like the sheet labels and status bar are easily 
readable.

This is on Mac OS 10.5.8, updated as of 11/11/2009.

When I start OpenOffice with only the external display (MacBook is closed, and I use an external 
keyboard), 100% zoom is unreadable (small), and the decorations are also unreadable. I can zoom up 
the body text, but I have no way to change the small labels.

I suspect that OO is mis-reading the screen resolution, and making an incorrect adjustment for 
displaying fonts. 

The workaround is to open up the MacBook, disable the external display, restart OpenOffice, put the 
MacBook to sleep, and awaken it to use the external display. I don't see how to disable and enable the 
built-in display without sleep or shutdown. This is a very awkward workaround, and the procedure 
must be repeated if OpenOffice exits for any reason.

This is a different use case than the one described in http://qa.openoffice.org/issues/show_bug.cgi?
id=98581 as it does not depend on changing the resolution of the current screen. There may be a 
similar root cause, but both scenarios should be tested.

thanks.
Comment 1 Uwe Altmann 2009-11-12 18:04:56 UTC
Have the same install (MacBook Pro 10.5.8, external keyboard & 1980*1050 22" Monitor). Works perfect: 
Starting OOo 3.1.1 when only the external Monitor is used (lid closed), the A4 page opens at 100% and is 
A4 on the Monitor (you may cover it with a page of paper - it fits), all controls are the right size...
Maybe a screenshot would help?
Comment 2 tpgould 2009-11-12 18:27:35 UTC
Created attachment 66075 [details]
Screen shot of OOCalc with wrong resolution and small labels for sheet tabs
Comment 3 tpgould 2009-11-12 18:36:49 UTC
Here's a screenshot that demonstrates the problem. I don't know what difference is between our 
configurations, but this is wrong for me. I'm happy to gather any other information -- software installed, 
etc. I will try to reproduce this on a colleague's MacBook, to make sure it is not a problem with my 
particular system.
Comment 4 Uwe Altmann 2009-11-13 08:00:29 UTC
Created attachment 66085 [details]
Comparing the displayed size of tree calc versions in a screenshot - all are 100%
Comment 5 Uwe Altmann 2009-11-26 12:08:21 UTC
Please check issue 107076 if it is a case of this problem (esp. "-3rd party DVi switch") and if so, mark this 
a a duplicate.
Comment 6 hwieser 2009-12-04 19:35:36 UTC
Same here, observed on 10.6.2. Regular MBP notebook with 22'' external display.
Comment 7 hwieser 2009-12-04 19:38:15 UTC
Same here on 10.6.2
And BTW OOo loses its menu bar after reopening the notebook after sleep. Yikes.