Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | Impress will not save -- and locks up all of OpenOffice | ||
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Product: | Impress | Reporter: | markmatousek <matousek.mark> |
Component: | save-export | Assignee: | AOO issues mailing list <issues> |
Status: | UNCONFIRMED --- | QA Contact: | |
Severity: | Trivial | ||
Priority: | P3 | CC: | issues, jagannathks, rainerbielefeld_ooo_qa |
Version: | OOo 3.1 | Keywords: | needmoreinfo, oooqa |
Target Milestone: | --- | ||
Hardware: | PC | ||
OS: | Windows Vista | ||
Issue Type: | DEFECT | Latest Confirmation in: | --- |
Developer Difficulty: | --- |
Description
markmatousek
2009-12-01 17:49:07 UTC
Does this happen with a new, empty file as well? Which OS do you use? Are you saving locally or on a network drive ? This usually happens with existing Powerpoint files that I am revising. I am using Vista (unfortunately). I am saving locally. The probability of this problem occurring seems to be correlated to how long it has been since I restarted my machine. Having now rebooted, it will happen about 1 in 10 times, where after a week of putting my machine to sleep at night, the probability of a problem was about 75%. Hope this helps. Sorry - not really ;-( The influence of the up-time of the machine seems to point to another root problem. Do you have the chance to install a current version (OOO320_m10)? Only see Vista in report and comments. NOT Reproducible with "Ooo 3.1.1 WIN XP DE[OOO310m19 (Build 9420)]"! I was unable to reproduce the bug with OOO310m19 Build 9420 using Windows Vista.NOTE: Good call on using the version discussed in the report. I imported previously existing Powerpoint presentations and have made several new ones, all of which were able to be saved, opened, and edited properly. Procedures: Importing previously existing Powerpoint.: 1. Created Powerpoint presentation in Microsoft Office Powerpoint 2007. 2. Saved as .ppt extension. 3. Opened with OOo Impress. 4. Edited presentation. 5. Saved presentation. (Repeated with saving as .ppt and .odp.) Creating new presentation in Impress: 1. Created new presentation (repeated with both empty and from template) 2. Saved presentation as .ppt. 3. Closed Impress and reopened Impress. 4. Loaded and edited presentation. 5. Saved changed. (Repeated with saving as .ppt and .odp) I was unable to reproduce the bug by following either the preexisting Powerpoints made with Microsoft Office or with OOo Impress. Since Impress's performance is affected by the up-time of your computer, you should monitor the other processes that are running (especially other OpenOffice processes) and see how they interact with Impress. If that doesn't result in any useful information, try switching out hard drives to see if its a problem with writing to the disk. This Issue requires more information ('needmoreinfo'), but has not been updated within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. You can download Apache OpenOffice 3.4.1 from http://www.openoffice.org/download Please report back the outcome of your testing, so this Issue may be closed or progressed as necessary - otherwise the issue may be Resolved as Invalid in the future. I am unable to replicate the bug in the ODP/PPT documents in various sizes. I had considered following points, when planning for testing this bug. 1) Type of MSPP/Impress file where the issue was reported (PPT, PPTX,odp etc.) 2) Size of the file 3) Document elements attached in the presentation (Text, Graphic, Animation, etc.) 4) Environment details (OS, Machine, Language, Memory etc. could have been shared) 5) Comparison between MSPP & AOO Impress in handling similar operation 6) Checking the issue in different OS as well as in different versions of presentation software I had tested with PPT & ODP files in Windows Vista Home SP1 - 2GB RAM, 32 bit OS (AOO 3.4.1 & MSPP 2003) Windows 7 Enterprise SP1 - 4GB RAM, 64 bit OS (AOO 4.0.1 & MSPP 2010) I had used presentation files of size ranging from 700KB ~ 36MB and these files contained plain English sentences to Images, animations etc with page numbers ranging from 10 to 1600(approximate) For operations using files of size of around (The file size is not based on any Specification/requirement, but on the various file size range I had) Following operations were done with various presentations of different sizes 1) Open the file in MSPP & AOO and notice the time to open(Used Mobile's stopwatch) for different file sizes 2) Export or Save the file in different file format supported by MSPP & AOO 3) Update & save the file in same file format 4) Close & Open the file again in MSPP & AOO. < 3 MBs(File Size) AOO Impress always takes more time than MSPP and the time taken depends on the size of the file for the above operations. For Example – for a file size of ~1.5MB, MSPP takes around 1 second to open, where in AOO Impress took around 5 seconds to open. <Test Result> AOO Impress never hung.<Test Result> <10 MB , < 20MB (File Size) <Test Result> AOO Impress never hung.<Test Result> >20MB & < 40 MB (File Size) Sample file size – 40MB.(PPT file, ODP files) AOO Impress took around 10 ~ 15 minutes to open the file and similar to save the file after changes or saving in different format and it does not affect other operations running parallel. MSPP took around 28 seconds to open the PPT file and similar to save the file after changes or saving in different format and it does not affect other operations running parallel. <Test Result> AOO Impress never hung.<Test Result> Bug Report Feedback - This bug report can be closed as <Invalid> Thanks, Jagan (In reply to Rob Weir from comment #6) > This Issue requires more information ('needmoreinfo'), but has not been > updated > within the last year. Please provide feedback as requested and re-test with > the the latest version of OpenOffice - the problem(s) may already be > addressed. > > You can download Apache OpenOffice 3.4.1 from > http://www.openoffice.org/download > > Please report back the outcome of your testing, so this Issue may be closed > or > progressed as necessary - otherwise the issue may be Resolved as Invalid in > the > future. |