Issue 109014

Summary:	OpenOffice Crashes when saving a file to a network drive
Product:	General	Reporter:	grelarse <larsen.online>
Component:	code	Assignee:	thorsten.martens
Status:	CLOSED DUPLICATE	QA Contact:	issues@framework <issues>
Severity:	Trivial
Priority:	P3	CC:	issues
Version:	OOO310m19
Target Milestone:	---
Hardware:	PC (x86_64)
OS:	Linux, all
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description grelarse 2010-02-06 18:14:54 UTC

1.  Version is 00310m21, but this was not a choice in the menu.

2.  I open existing writer or calc documents saved on a NAS on my home network.
 I make a change and then try to save.  OpenOffice crashes immediately, with no
warning and no possibility to send a crash report.  If I restart Office, open
the same document, and then try to save on my local disk, the file is saved
successfully.

I've been using OO successfully for several weeks after installing from SuSE
with the 11.2 SuSE release. This suddenly started happening today.  I'm not
aware of any change that could have caused this

Comment 1 grelarse 2010-02-06 18:21:05 UTC

Strangly, if I open the file that I have saved on my local disk, and then try to
save that copy on the network drive, the save is successful and OO does not
crash.  But if I then open the newly saved file from the network drive, make one
change and save, OO crashes again without the opportunity to submit a crash report.

Comment 2 grelarse 2010-02-07 09:13:59 UTC

WORKAROUND:

/var/log/messages showed the following after an OO crash:

Feb  7 10:00:48 opus kernel: [31525.194663] Status code returned 0xc0000054
NT_STATUS_FILE_LOCK_CONFLICT
Feb  7 10:00:48 opus kernel: [31525.194704]  CIFS VFS: Send error in read = -13

So I switched off Oplocks in the NAS configuration screen and the crashes stopped.

Comment 3 Olaf Felka 2010-02-08 06:47:30 UTC

looks like issue 107192

*** This issue has been marked as a duplicate of 107192 ***

Comment 4 Mechtilde 2010-03-04 18:39:43 UTC

duplicate -> closed