Issue 112418

Summary: General input/output error when opening PDF file
Product: Draw Reporter: akelsall <andysjunkmale>
Component: editingAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Trivial    
Priority: P3 CC: issues
Version: OOO320m12Keywords: needmoreinfo
Target Milestone: ---   
Hardware: PC   
OS: Linux, all   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---

Description akelsall 2010-06-15 14:21:23 UTC
When trying to open a PDF file in Drawing, I receive the message:

    General Error
    General input/output error.

I do have the sun-pdfimport.oxt extension installed. This worked perfect on a
previous version of OOO Drawing. This happens EVERY time I try to open a PDF
file. I tried one users suggestion of converting the file using a tool called
pdftk with the same result. 

I am currently running Ubuntu 10.04.
Comment 1 wolframgarten 2010-06-24 09:27:14 UTC
Works here without problems with OOO320_m18 (3.2.1) and pdf import extension
version 1.0.2 . Which version do you use? Do you use an original OOo version?
Comment 2 akelsall 2010-06-24 17:01:05 UTC
I am using OOo 3.2.0


Comment 3 wolframgarten 2010-06-25 07:19:25 UTC
What I really meant was which version of the extension do you use. Sorry for
being not precise.
Comment 4 akelsall 2010-06-26 03:40:27 UTC
Sorry about that. When I open up the Extension Manager, it shows:

Sun PDF Import Extension 1.0.1


Comment 5 wolframgarten 2010-06-28 08:20:55 UTC
In this case I would recommend to download and install the latest extension
version from the repository.
Comment 6 akelsall 2010-06-28 18:02:02 UTC
According to what I see on the OOo website, the latest extension for Linux is
1.0.1, which is what I have installed. Any other ideas?


Comment 7 Rob Weir 2013-02-02 02:57:28 UTC
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the