Issue 113544

Summary: OpenOffice crashes while opening certain .doc and .xls files
Product: General Reporter: rjachari <ranganath.achari>
Component: uiAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Trivial    
Priority: P3 CC: issues
Version: OOO300m9Keywords: needmoreinfo
Target Milestone: ---   
Hardware: PC (x86_64)   
OS: Other OS   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Description Flags
The snapshoot of the openoffice crash none

Description rjachari 2010-07-30 13:14:58 UTC
Openoffice writer and calc crash while opening certain .doc and .xls..

It throws out the following message on the console while crashing
KCrash: Application 'soffice.bin' crashing...
X IO Error

Also KDE pops out an error window when the crash occurs with the following message:-

The application (soffice.bin) crashed and caused the signal 4(SIGILL)

There is no backtrace for the same.
Comment 1 rjachari 2010-07-30 13:16:43 UTC
Created attachment 70889 [details]
The snapshoot of the openoffice crash
Comment 2 Olaf Felka 2010-07-30 13:28:13 UTC
What is the content of the KDE crash handler? The snapshot is meaningless.
Paste the text of the crash handler to a text document and attach it to the
issue. If possible attach a "certain" test document that crashes the office to
this issue. Did you try the latest OOo 3.2.1 version
Comment 3 Rob Weir 2013-02-02 02:58:04 UTC
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the