Issue 114226

Summary: soffice.bin process + virtual memory
Product: General Reporter: chrislynch8 <chrislynch>
Component: codeAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Trivial    
Priority: P3 CC: elish, issues
Version: OOO320m18Keywords: needhelp
Target Milestone: ---   
Hardware: PC   
OS: Windows XP   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---

Description chrislynch8 2010-08-31 10:14:05 UTC
Some of my users experience this issue.

when they open a writer or calc document, be it a new blank document or a save
document sometime it will not open. The basic user will then try and open it
again and again. Finally they contact myself and I found that if you run the
task manager when it doesn't open, view the virtual memory column and kill the
soffice.bin process that is consuming the most virtual memory it all other
attempts to open the documents will open instantly.

If a user also only tries to open the document once and nothing happens the same
applies, in that I kill the soffice.bin (should only be one running) and then
they try again it will work.

This is happening randomly, different PCs, different hardware, software,
different offices, on differnet networks.