Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing
|Summary:||Office shows error msg and cannot start due to broken extension xcu file|
|Status:||CLOSED FIXED||QA Contact:||issues@framework <issues>|
|Priority:||P2||CC:||issues, joerg.skottke, mdxonefour|
|Target Milestone:||OOo 3.3|
|Issue Type:||DEFECT||Latest Confirmation in:||---|
|Issue Depends on:|
Description carsten.driesner 2010-09-16 09:23:45 UTC
It's possible that people have a broken XCU file in their user folder that is part of an extension. Starting the new OOo 3.3 beta version which uses this user folder leads to an error message "Oracle Open Office 3.3 - Fatal Error" "The application cannot be started. A general error occurred while accessing your central configuration." and the Office cannot start. This is caused by a more restricted xml parser included in the new configuration manager implementation. Unfortunately most users are not able to resolve these problems and have to remove/rename their user folder. This results losing their user settings.
Comment 1 carsten.driesner 2010-09-16 09:25:53 UTC
Comment 2 Stephan Bergmann 2010-09-16 13:36:38 UTC
fixed as <http://hg.services.openoffice.org/cws/fwk158/rev/0ea6b6129b32> "generally ignore erroneous xcs/xcu files during startup (typically from extensions installed pre 3.3)" -- during OOo start up, exceptions from reading xcs/xcu files are now swallowed and only reported as OSL_TRACE, which unfortunately only outputs anything in specially built debug-mode OOo; the net effect is that extensions with bad xcs/xcu files that are carried over from a previous <3.3 installation do not work properly, and the user not getting a hint that and why that is so
Comment 3 Olaf Felka 2010-09-17 10:43:36 UTC
Comment 4 carsten.driesner 2010-09-20 10:51:39 UTC
cd: Taking over for verification.
Comment 5 carsten.driesner 2010-09-20 10:52:10 UTC
cd: Verifed on CWS.