Issue 114964

Summary: very poor bug reporting experience
Product: Infrastructure Reporter: lewg <lew.guerin>
Component: BugzillaAssignee: issues@www <issues>
Status: CLOSED NOT_AN_OOO_ISSUE QA Contact: issues@ooo <issues>
Severity: Trivial    
Priority: P3 CC: issues
Version: current   
Target Milestone: ---   
Hardware: Unknown   
OS: Windows 7   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---

Description lewg 2010-10-06 17:07:24 UTC 
Correction:  *extremely* poor bug reporting experience 

I've spend over an hour trying to tell you something fairly simple.  All it
should have taken is a couple of sentences and attach a file.  

Instead, I've logged in and registered half a dozen times.  It told me that in
order to report a bug I would have to log in or register.  I logged in with old
information from my notes.  After a couple of pages, it told me that I wasn't
logged in.  At one point it let me register using the same information. At
another point it told me that my user name already existed.  All of a sudden I
was on a page with a very different layout that wanted me to register.  So I did
that again.  

It really seems like the site needs a thorough review.
Comment 1 Frédéric Buclin 2011-03-22 16:39:04 UTC 
This bug report can be closed now that OpenOffice upgraded to Bugzilla 3.2.9.
Comment 2 stx123 2011-03-23 16:25:07 UTC 
Reset QA Contact to new default
Comment 3 Rob Weir 2013-01-16 01:06:43 UTC 
Complaint about obsolete installation/version of Bugzilla.