Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | Installed scanner not available | ||
---|---|---|---|
Product: | General | Reporter: | mitchpeter |
Component: | code | Assignee: | AOO issues mailing list <issues> |
Status: | UNCONFIRMED --- | QA Contact: | |
Severity: | Normal | ||
Priority: | P3 | CC: | eric.savary, issues |
Version: | OOo 3.3 | Keywords: | needhelp, needmoreinfo, oooqa |
Target Milestone: | --- | ||
Hardware: | PC | ||
OS: | Windows 7 | ||
Issue Type: | DEFECT | Latest Confirmation in: | --- |
Developer Difficulty: | --- |
Description
mitchpeter
2011-03-22 04:25:03 UTC
Does this only happen in Writer or also in Calc or Drawing/Impress component of OOo? The problem happens in Writer, Impress, and Draw. Calc does not have the option to get a picture from a scanner (only from a file), and I haven't got far enough into the database to try. Peter Please check first that you have the latest microtek drivers for win7 (64 bit I guess). Which scanner do you have? I couldn't find a "ScanModule" in the latest downloads at Microtek. The scanner is a Scanmaker 3630, and the latest drivers on the Microtek site are for Windows XP. I am running 32 bit Windows 7. I do not suspect the drivers, although they are old, because OOo3.2.1 finds and uses the scanner OK, as does IrfanView. Uninstalling OOo3.3 and reinstalling OOo 3.2.1 fixes my problem. But it is the _wrong_ way to fix it. @pjm: maybe an incompatibility or a "hick-up" on both side (OOo 3.3 *and* your XP drivers on Win 7)? Try to uninstalling the drivers, re-install OOo 3.3 and re-install your drivers. @WG: Please have a look. Thanx! Uninstalling the scanner and reinstalling made no difference to whether OOo3.3 could see the driver or not.Installing OOo first or second also made no difference. I tried installing the latest drivers from Microtek, but these did not work at all - they could not find the scanner. Both old and new drivers are for XP and the install exe file needed to be run in compatibility mode. I am back to using the original drivers and OOo 3.2.1. At least this combination works OK. getting rid of value "enhancement" for field "severity". For enhancement the field "issue type" shall be used. This Issue requires more information ('needmoreinfo'), but has not been updated within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. You can download Apache OpenOffice 3.4.1 from http://www.openoffice.org/download Please report back the outcome of your testing, so this Issue may be closed or progressed as necessary - otherwise the issue may be Resolved as Invalid in the future. Reset the assignee to the default "issues@openoffice.apache.org". |