Issue 117733

Summary: Unable to install OOo on default 64-bit Ubuntu
Product: Installation Reporter: helge.delfs
Component: codeAssignee: Olaf Felka <olaf-openoffice>
Status: CLOSED FIXED QA Contact: issues@installation <issues>
Severity: Normal    
Priority: P3 CC: issues, louqingle
Version: DEV300m106   
Target Milestone: 3.4.1   
Hardware: PC   
OS: Linux, all   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---

Description helge.delfs 2011-04-06 12:20:00 UTC
RPM based installation with setup fails on default 64-bit Ubuntu installation due to missing libraries "ia32-libs" in Java setup

See http://www.debian-administration.org/articles/534

Java comes with setup is a 32-bit architecture

./setup: 486: usr/java/jre1.6.0_22/bin/unpack200: not found
ERROR: Failed to unpack JAR file:

	lib/rt.jar

Installation failed. Please refer to the Troubleshooting Section of
the Installation Instructions on the download page.
/dev/pts/0
Comment 1 helge.delfs 2011-04-06 12:20:33 UTC
add cc
Comment 2 Olaf Felka 2011-04-06 13:31:36 UTC
On an 64 bit system we should require and use an installed JRE/JDK for the Java GUI installation. Grepping for x86_64 in uname -a might help to find out what a CPU architecture is used.
I don't see that as a P2 issue as in a normal case a debian based linux user will use the related deb files for installation.
Comment 3 ingo.schmidt-rosbiegal 2011-04-06 16:04:42 UTC
Okay, on 64 Bit Linux systems we need a preinstalled JRE 1.4, 1.5 or 1.6.
There are two possibilities to check the architecture:
1. uname -m  displays the kernel name.
2. file /usr/bin/file   is the check of a binary file.

I think, I prefer solution 2. Seems to be more robust, in the case, that the kernel name changes.
Comment 4 ingo.schmidt-rosbiegal 2011-04-12 13:04:38 UTC
Surely important for 3.4
Comment 5 ingo.schmidt-rosbiegal 2011-04-12 14:57:34 UTC
is -> of: please verify in cws native373
Comment 6 Olaf Felka 2011-04-15 08:58:12 UTC
OF: Installation works now.
Comment 7 Oliver-Rainer Wittmann 2012-06-13 12:31:48 UTC
getting rid of value "enhancement" for field "severity".
For enhancement the field "issue type" shall be used.