Issue 117813

Summary: Double arrows in scroll bars on Mac don't work right
Product: Writer Reporter: daveyost <openoffice>
Component: editingAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Normal    
Priority: P3 CC: dave, eric.savary, issues
Version: OOO330m20   
Target Milestone: ---   
Hardware: Mac   
OS: Mac OS X 10   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Description Flags
double-arrow scroll bars on Mac
movie illustrating the problem
The setting in TinkerTool none

Description daveyost 2011-04-12 01:35:11 UTC
Created attachment 76356 [details]
double-arrow scroll bars on Mac

Using a 3rd-party app such as TinkerTool, you can select an option that puts arrows for both directions at both ends of scrollbars. Like this
  < > -------[============]---------- < >
instead of like this
  < ---------[============]------------ >

In OpenOffice Writer, these don't work correctly. If you click on the innermost arrow at each end, it is as if you clicked in the scrollbar area.
Comment 1 daveyost 2011-04-12 01:40:47 UTC
Created attachment 76357 [details]
movie illustrating the problem
Comment 2 eric.savary 2011-04-12 13:53:14 UTC
Cannot reproduce.
1) without TinkerTool: Writer shows already grouped scroll arrows at the bottom of the scroll bar. Those work correctly.
2) after installing TinkerTool: nothing changes. I didn't find such a scroll bar option neither in TinkerTool UI nor in its documentation.

Which MAC OSX version and which TinkerTool version are you using?
Comment 3 daveyost 2011-04-12 16:31:49 UTC
Mac OS X 10.6.7
TinkerTool 4.5
or any version of Mac OS X or TinkerTool since 2008, maybe earlier.
Comment 4 eric.savary 2011-04-13 12:47:29 UTC
As I said, first this issue is not reproducible (clicking on the upper arrow scrolls with a small step back) and second I don't get what TinkerTool has to do with the scroll arrows which have the same appearance and functionality with or without this tool.

Please explain.
Comment 5 daveyost 2011-04-17 22:41:54 UTC
You don't just install TinkerTool (or any of dozens of other similar tools), you use it to set the double-arrows feature of the Mac UI.

You could look at the screen shot to see the effect of using TinkerTool to set the double arrows feature. You will see both up and down arrows at both the top and bottom of the scroll bar.

Then you could watch the movie to see the bug in action.
Comment 6 eric.savary 2011-04-18 04:57:37 UTC
(In reply to comment #5)
> You don't just install TinkerTool (or any of dozens of other similar tools),
> you use it to set the double-arrows feature of the Mac UI.
As I already 2 times those arrows appear by default on the MAC and are present in OOo without tool.

Didn't find any reference to this feature in TinkerTool.
Describe how to set it. 

> Then you could watch the movie to see the bug in action.
Done since the first time.
Comment 7 daveyost 2011-04-18 05:14:18 UTC
In TinkerTool, select the General panel. Then set
"Place scroll arrows" to "together at both ends".
See attachment
Comment 8 daveyost 2011-04-18 05:14:47 UTC
Created attachment 76400 [details]
The setting in TinkerTool
Comment 9 Oliver-Rainer Wittmann 2012-06-13 12:18:42 UTC
getting rid of value "enhancement" for field "severity".
For enhancement the field "issue type" shall be used.
Comment 10 Rob Weir 2013-02-02 02:58:52 UTC
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
Comment 11 daveyostcom 2013-02-02 06:16:26 UTC
fixed as of