Issue 122454

Summary: Unable to open text files using Windows 8
Product: Writer Reporter: edbarnes12
Component: viewingAssignee: AOO issues mailing list <issues>
Status: ACCEPTED --- QA Contact:
Severity: Normal    
Priority: P3 CC: dafsafaa, issues
Version: 3.4.1   
Target Milestone: ---   
Hardware: PC   
OS: Windows 8, 8.1   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---

Description edbarnes12 2013-06-04 15:23:44 UTC
I have recently purchased a new laptop with Windows8 occassioned by my spilling a drink on my old laptop.  I have down loaded Open Office to my new computer and have copied my text files from my old computer's hard drive. My old computer was a PC using Windows7 on which I used Open Office as my word processor.   I never had any problem opening, reading, amending or closing  Open Office text files usig Windows7 whether the files were originally created in Opeen Office, or coverted from WordPerfect that I once used several years ago. Using Open Office with Windows8, I am unabe to open and read Open Office text files copied from my old computer.  When I open a file, I get a table entitled  "ASCll Filter Options" ,with the following: Character set- Western Europe ( ASCll/US), Font- Times New Roman, Language- English (USA). Upon clicking the button "OK" the resulting screen has one or several lines of characters that have no meaning to me.  I might add that My Grandson downloaded a program entitled LibreOffice 4. 0, that will open the Open Office files.  What must I do to open the text files using Open Office with Windows8.
Comment 1 Rob Weir 2013-06-04 16:02:36 UTC
Exactly what kind of file are you trying to open?  Is the file extension .doc?  .odt?  .wpd?
Comment 2 dafsafaa 2013-09-04 15:28:50 UTC
Can you please upload an attachment of the kind of files ?