Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | CRASH when try to open MSO document from dolphin explorer what already has been opened | ||
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Product: | General | Reporter: | Francisco <franciscojaviercampos> |
Component: | code | Assignee: | AOO issues mailing list <issues> |
Status: | UNCONFIRMED --- | QA Contact: | |
Severity: | Normal | ||
Priority: | P3 | CC: | issues, rainerbielefeld_ooo_qa |
Version: | 4.0.1 | Keywords: | usability |
Target Milestone: | --- | ||
Hardware: | PC | ||
OS: | Linux, all | ||
Issue Type: | DEFECT | Latest Confirmation in: | --- |
Developer Difficulty: | --- |
Description
Francisco
2014-02-26 22:54:07 UTC
NOT reproducible with "AOO 4.0.1 Release – German UI / German locale [AOO401m5(Build:9714) - Rev. 1524958 2013-09-20 11:40:29]" on German WIN7 Home Premium (64bit)", “historic” 4.0 User Profile used for all predecessor versions. I very often try to open documents already opened by me or by an other user at a different Computer or by an other AOO version running in parallel, never saw a crash. @Francisco "A file" is a rather vague description .... . And don't you think that some additional information, for example what operation you think, might be useful for us? You can get assistance at <http://user.services.openoffice.org/en/forum/> or here:<http://www.openoffice.org/support/> If you want to report bugs please consider hints on <http://www.openoffice.org/qa/issue_handling/basic_rules.html#summary> Please feel free to reopen this Bug if discussion with other users leaded to an assessment that we have an AOO bug with a current AOO Version and a clear and comprehensible description how to reproduce the problem due to above mentioned guidelines. Im using OpenSuse 12.3 with kde. Using dolphin explorer, I opened any .doc, .xls or .ppt file, after that, in dolphin explorer again I clicked over a .doc, .xls or .ppt already opened, and all apenoffice applications already opened will fail, and all changes will lost. (In reply to Rainer Bielefeld from comment #1) > NOT reproducible with "AOO 4.0.1 Release – German UI / German locale > [AOO401m5(Build:9714) - Rev. 1524958 2013-09-20 11:40:29]" on German WIN7 > Home Premium (64bit)", “historic” 4.0 User Profile used for all predecessor > versions. I very often try to open documents already opened by me or by an > other user at a different Computer or by an other AOO version running in > parallel, never saw a crash. > > @Francisco > "A file" is a rather vague description .... . And don't you think that some > additional information, for example what operation you think, might be > useful for us? > > You can get assistance at > <http://user.services.openoffice.org/en/forum/> > or here:<http://www.openoffice.org/support/> > If you want to report bugs please consider hints on > <http://www.openoffice.org/qa/issue_handling/basic_rules.html#summary> > Please feel free to reopen this Bug if discussion with other users leaded to > an assessment that we have an AOO bug with a current AOO Version and a clear > and comprehensible description how to reproduce the problem due to above > mentioned guidelines. @reporter: unfortunately still important information we will need to reproduce your problem is missing. Please add all information requested in following: b) Attach 1 single sample document what reproduces the crash on your PC f) add information f3) concerning your PC f4) concerning your Operating System (Language) f5) concerning your AOO version (with Build/revision ID if it's not a public release) and localization (UI language, Locale setting) f6) AOO settings that might be related to your problems f8) Whether your problem persists after you have renamed your user profile (Quit Quickstart before!) before you launch AOO (please see <http://www.openoffice.org/development/releases f9) Whether that worked in former OOO / AOO Versions f10) whether (and how) a competitor's software (MSO, LibreOffice, ...) fulfills your needs Please do not cite these hints in your reply, but cite the items like: f7): Desktop-icon for soffice.exe / AOO File menu -> Open@reporter: (In reply to Francisco from comment #0) > Suppose you have opened any file in a PC, if you try to open the same file > again (by mistake) all opened applications will fail and crash, loosing all > changes. I forgot to set, the file must have .doc or .xls extension (In reply to Rainer Bielefeld from comment #3) > @reporter: > unfortunately still important information we will > need to reproduce your problem is missing. > Please add all information requested in following: > b) Attach 1 single sample document what reproduces the crash on your PC > f) add information > f3) concerning your PC > f4) concerning your Operating System (Language) > f5) concerning your AOO version (with Build/revision ID if it's not a > public release) and localization (UI language, Locale setting) > f6) AOO settings that might be related to your problems > f8) Whether your problem persists after you have renamed your user profile > (Quit Quickstart before!) before you launch AOO (please see > <http://www.openoffice.org/development/releases > f9) Whether that worked in former OOO / AOO Versions > f10) whether (and how) a competitor's software (MSO, LibreOffice, ...) > fulfills your needs > > Please do not cite these hints in your reply, but cite the items like: > f7): Desktop-icon for soffice.exe / AOO File menu -> Open@reporter: Excuse me I forgot to say the file must have .doc or .xls extension! |