Issue 124446

Summary: strictly striking @ pages settings
Product: Writer Reporter: Gerhard Ochsenfeld <gerhard>
Component: formattingAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Normal    
Priority: P3 CC: awf.aoo, issues, orw
Version: 4.1.0-betaKeywords: needmoreinfo
Target Milestone: ---   
Hardware: Mac   
OS: OS X 10.9   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
protocol @ crash of AOO 4.1.beta (Writer) none

Description Gerhard Ochsenfeld 2014-03-17 08:12:20 UTC
Created attachment 82880 [details]
protocol @ crash of AOO 4.1.beta (Writer)

platform: Mac OS X 10
AOO 4.1.beta runnig without problems for weeks: writer + calc. Documents, once built with AOO 3.3.0, produce a warning for mistakes, when opening. But then it works: it is possible to work with those docs.
But today - after a new start of the system - 4.1.beta strikes within "Writer", when trying to change PAGE SETTINGS! AOO 4.1.beta strikes completely! Nothing works no more: total crash of the program. The curser runs busy with no end. One time I had to jump out with "system" > "end aruptly". After a new start of 4.1.beta and trying the PAGE SETTINGS again, 4.1.beta crashed down itself.
see attachment: system protocol for the strike. I don't know if there is something 4 you to read, that could help you to find a problem.
Comment 1 Andre 2014-03-17 08:50:14 UTC
The only thing I can recognize is that the crashing thread 6 contains a checkForUpdates() call.
Comment 2 Oliver-Rainer Wittmann 2014-03-18 10:43:53 UTC
(In reply to Gerhard Ochsenfeld from comment #0)
> Created attachment 82880 [details]
> protocol @ crash of AOO 4.1.beta (Writer)
> 
> platform: Mac OS X 10
> AOO 4.1.beta runnig without problems for weeks: writer + calc. Documents,
> once built with AOO 3.3.0, produce a warning for mistakes, when opening. But
> then it works: it is possible to work with those docs.

I think these errors are covered by bug 124426. You replace a certain library in the your installation with the one provided in bug 124426.
BTW, thanks for running AOO 4.1.0 Beta since weeks, even that it is available for less than 2 weeks ;-)

> But today - after a new start of the system - 4.1.beta strikes within
> "Writer", when trying to change PAGE SETTINGS! AOO 4.1.beta strikes
> completely! Nothing works no more: total crash of the program. The curser
> runs busy with no end. One time I had to jump out with "system" > "end
> aruptly". After a new start of 4.1.beta and trying the PAGE SETTINGS again,
> 4.1.beta crashed down itself.

Could you please provide a little bit more clearer which actions you perform when you are "trying to change the page settings"?
Did you use the corresponding Sidebar Property panel 'Page'?
Did you opened the Stylist, chose a Page Style, opened the Format Page Style dialog via the context menu entry Modify.
Did you double-clicked the current Page Style name in the status bar to open the Format Page Style dialog?
Did you open the Format Page Style dialog via menu Format - Page?
Which Page Style attributes did you change?

Thanks in advance for your help.

> see attachment: system protocol for the strike. I don't know if there is
> something 4 you to read, that could help you to find a problem.

Here, I can only confirm what Andre had already observed.
Comment 3 Oliver-Rainer Wittmann 2014-03-25 10:32:05 UTC
I remembered this issues, when I had a deeper look at issue 124421.
The provided stack trace showed the same as the stack trace which I got on reproducing issue 124421.

@Gerhard Ochsenfeld:
Did you had internet connection when you observed this issue?
Comment 4 Gerhard Ochsenfeld 2014-03-25 20:26:56 UTC
Should answer some of your questions.
I did want to change the frame of the page. I need to say that the document, I wanted to change, was built with AOO 3.3.0 originally, then later opened in AOO 4.1.beta and neccessary to change frame sizes.
I did NOT use the sidebar because I want to see more of the document on my screen (13,3 inches with 1280 pt width). So I used the menu above. Then ‚page‘ or ‚page settings‘.
Yes, I was ‚online‘.
Comment 5 Oliver-Rainer Wittmann 2014-03-26 07:11:14 UTC
(In reply to Gerhard Ochsenfeld from comment #4)
> Should answer some of your questions.
> I did want to change the frame of the page. I need to say that the document,
> I wanted to change, was built with AOO 3.3.0 originally, then later opened
> in AOO 4.1.beta and neccessary to change frame sizes.
> I did NOT use the sidebar because I want to see more of the document on my
> screen (13,3 inches with 1280 pt width). So I used the menu above. Then
> ‚page‘ or ‚page settings‘.
> Yes, I was ‚online‘.

Thanks for your reply.

As such a crash is currently not reproducible with arbitrary text documents I would like to ask you, if you could attach a sample document with which you can reproduce the crash. In case your document is confidential, you can also share it just with me - you can be sure that I will only use it to reproduce the crash. Thx in advance.