Issue 125283

Summary: Failed retrieving documents.
Product: General Reporter: Uma <UmaFelina>
Component: accessibilityAssignee: AOO issues mailing list <issues>
Status: UNCONFIRMED --- QA Contact:
Severity: Normal    
Priority: P3 CC: cbadala1
Version: 4.1.0   
Target Milestone: ---   
Hardware: PC   
OS: Windows 7   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
Open Office Writer Example Doc
none
Word 2010 Sample
none
another oo doc none

Description Uma 2014-07-19 23:12:02 UTC
Every time I click a document to open it, a window appears that says "Document Recovery for openoffice" this window appears the name of the document and the state says not yet recovered recovery start asking, I start recovery but says that recovery failed, I click next and the document opens. That every time I try to open a document whatever it is. Is really annoying. can you help me? Thank you.
Comment 1 CindyB 2014-10-17 12:44:24 UTC
I was unable to reproduce the bug in Open Office 4.1.0 or Open Office 4.0.1.  
I took the follow steps to try and replicate as the product is labeled a “General”.  
General: 
Issues that occur in more than one OpenOffice application, including Framework issues


I am working on a Windows 7 machine and I have Open Office 4.0.1 as well as Microsoft Word 2010 for word processing.  

First, I started with using all available components in Open Office.I was unsure where the document was failing recovery.  Open office Base, Calc, Draw and Math are all components incompatible for document retrieval therefore I did not try and replicate.

Open Office Writer:
1.	Programs button and Open office >Open Writer
2.	Clicked on insert file
3.	Choose a file from my desktop (I opened a word document from 1 to 85   pages, a picture,  all various sizes)
4.	Opened successfully without errors



Open Office Impress:
1.	Programs button Open Office >Open Impress
2.	Clicked next
3.	Picked background style 
4.	Clicked create
5.	Clicked insert file (I opened a word document, a picture all various sizes)
6.	Inserted picture (successful)
7.	Insert word doc (error:  this file could not be loaded)   - Impress is designed to be a presentation program there opening word documents did not work however I did not get a recovery error.



Microsoft Word 2010:
1.	Programs menu and click Microsoft Office>Word 2010
2.	Clicked file
3.	Choose file to add to document (same as above)
4.	Choose several other files such as pdf’s xml files, url’s and pictures (all sizes) 
I was able to successfully add documents to Word with no retrieval errors
Comment 2 CindyB 2014-10-17 12:45:54 UTC
Created attachment 84075 [details]
Open Office Writer Example Doc
Comment 3 CindyB 2014-10-17 12:46:58 UTC
Created attachment 84076 [details]
Word 2010 Sample
Comment 4 CindyB 2014-10-17 12:52:44 UTC
(In reply to CindyB from comment #2)
> Created attachment 84075 [details]
> Open Office Writer Example Doc

Unfortunately this document will not open correctly.  Unable to remove. My apologies.
Comment 5 CindyB 2014-10-17 13:35:43 UTC
Created attachment 84077 [details]
another oo doc