Issue 125756

Summary: GUI frame breaks down after exiting Full Screen mode
Product: General Reporter: ugur <ugurkoc.uk>
Component: uiAssignee: AOO issues mailing list <issues>
Status: CONFIRMED --- QA Contact:
Severity: Normal    
Priority: P3 CC: brianfnj000, carolinehomer, knmc, lesessais, mjd535, oooforum
Version: 4.1.1Keywords: usability
Target Milestone: ---   
Hardware: Mac   
OS: OS X 10.9   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
After the third step none

Description ugur 2014-10-16 06:44:18 UTC
Created attachment 84066 [details]
After the third step

1. Switch to full screen using View>Full Screen
2. Click to crosswise arrow on the right upper corner
3. Exit from Full Screen Mode using "Full Screen" option on the left upper corner. 
Now the frame will break down.
4. Click crosswise arrow on the right upper corner
The most outer frame is broken! Refer to the attachment.

The problem is that; there is two mechanism to swicth to Full Screen mode.
First one is the View>Full Screen operation, and the second one the crosswise arrow inherited from Mac OS X.

I have experienced it in Writer.
Comment 1 oooforum (fr) 2014-10-28 09:38:52 UTC
(In reply to ugur from comment #0)
> Now the frame will break down.
I don't understand what are you talking about "frame".
Please attach a sample file to show this.
Comment 2 ugur 2014-10-28 12:09:31 UTC
By frame I meant the most outer mindow of AOO.

The the photo I have attached to comment #0: https://issues.apache.org/ooo/attachment.cgi?id=84066

Please check that photo, there should be name of the document printed at top middle. 
There is no close, minimize, maximize buttons at top left. This happens after exiting full screen mode.
Comment 3 Keith N. McKenna 2014-10-28 13:25:39 UTC
I was not able to confirm with AOO 4.1.1 on Windows XP-SP3.

Steps followed:
Opened new text document via quickstart
Clicked View->Full Screen
Result: window went into full screen mode 
pressed Esc key to exit full screen mode
Result: window exited full screen mode and returned to normal view without the reported problem.

This may well be an OSX only problem.
Comment 4 ugur 2014-10-28 13:57:34 UTC
Correct: This may be a Mac OS X only bug.

The reason of is problem is having two buttons to switch to full screen mode.

1. In Mac OS X, there is full screen button on the top right corner of AOO inherited form OS. 

2. In AOO, there is already one more way to switch full screen mode: "View>Full Screen"

The problem occurs when you use both ways one after the other.
Comment 5 tintin60 2014-10-28 14:04:50 UTC
Hi, 

I agree what is said by Keith N. McKenna 
pressed Esc key to exit full screen mode
Result: window exited full screen mode and returned to normal view without the reported problem.

Slts
Comment 6 oooforum (fr) 2014-10-28 14:14:42 UTC
Appears since Yosemite and confirmed on support forum:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=73105
Comment 7 tintin60 2014-11-03 09:24:21 UTC
Hi,

To complete my previous answer :

Via View > Full Screen (or Shift + cmd + j) and return via esc key, all is OK.
However, cmd + w causes the gray screen, you must leave AOO (cmd + q).

If you click on the green button to zoom, then you have to drag the mouse pointer to the top of the screen to make visible the menu bar and click on the green button while holding the alt key.
Otherwise, green screen occurs.
Comment 8 ugur 2014-11-05 21:06:41 UTC
Hi tintin60,

What happens when you try following sequence:

1. shift+cmd+j
2. Hit the green circular button (on Yosemite)
3. Hit ecs

there is problem on my mac
Comment 9 ugur 2014-12-05 01:29:08 UTC
did you fix this
Comment 10 oooforum (fr) 2014-12-05 08:54:53 UTC
(In reply to ugur from comment #9)
> did you fix this

Depending on the resources this might be fixed in a next release.
This is Open source software, you get a product for free - which logic will
allow anyone to acquire endless developer resources?
Comment 11 oooforum (fr) 2014-12-19 15:23:27 UTC
*** Issue 125957 has been marked as a duplicate of this issue. ***
Comment 12 lesessais 2015-01-08 12:42:06 UTC
Hi,

Same problem on Yosemite. When I use Shift + cmd + j and return via esc key, all is OK.

However, if I click on the green button to see full screen, and if I want to get out of full screen by clicking on the red button, black screen occurs. To exit OpenOffice, I have to move my mouse at the top of the screen, to see "OpenOffice > exit" and "file".
Comment 13 oooforum (fr) 2015-01-14 08:32:57 UTC
*** Issue 126036 has been marked as a duplicate of this issue. ***