Issue 127851

Summary:	Checking for an update failed
Product:	Installation	Reporter:	Robin Clement <robinclement79>
Component:	update notifications	Assignee:	AOO issues mailing list <issues>
Status:	CLOSED DUPLICATE	QA Contact:
Severity:	Normal
Priority:	P5 (lowest)	CC:	knmc
Version:	4.1.5
Target Milestone:	---
Hardware:	All
OS:	All
Issue Type:	DEFECT	Latest Confirmation in:	---
Developer Difficulty:	---

Description Robin Clement 2018-08-16 18:55:01 UTC

I keep getting the message 'Checking for an update failed' when I try to check for updates on two computers.  One is an ASUS all in one PC with Windows 10.  The other is an old Hewlett Packard PC running Windows 7.  It says 'Error reading data from the internet' and 'Server error message'.  It may be to do with Java.  A file called 'jxpinstall.exe' may be required from Oracle in order to install Java properly.  I ask that the Java usage is updated to 64 bit and the update process is made Java independent.  I would like advice from Apache on this, and a release date for the next version of Openoffice.

Comment 1 Keith N. McKenna 2018-08-17 02:47:28 UTC

Already reported

*** This issue has been marked as a duplicate of issue 127789 ***