Issue 23936

Summary:

Envelope Printing getting truncated

Product:

Writer

Reporter:

vhshah <vhs>

Component:

code

Assignee:

h.ilter

Status:

CLOSED DUPLICATE

QA Contact:

issues@sw <issues>

Severity:

Trivial

Priority:

CC:

issues, rainerbielefeld_ooo_qa

Version:

OOo 1.1

Keywords:

oooqa

Target Milestone:

---

Hardware:

All

OS:

Windows XP

Issue Type:

DEFECT

Latest Confirmation in:

---

Developer Difficulty:

---

Attachments:

Description	Flags
Sample file used for envelope printing	none

Description vhshah 2003-12-29 06:25:55 UTC

I am trying to print the address on envelopes (#10) using HP 6L.  I tried 
creating an envelope using the Insert -> Envelope... option.  I entered the TO 
address, formated the layout and created a new document with the settings.  On 
the screen it appeared correctly.  However, when I print it, about an inch of 
text gets truncated.

I then tried creating a new document and set the page size as envelope #10 and 
adjusted the margins appriately.  This too produced similar results.

If I am missing something, please suggest.

As a suggestion, in the insert envelope screen, you should have the ability to 
preview and print.  The user should not be asked to create a new document and 
then print that.

Regards.

===
Viral Shah

Comment 1 h.ilter 2004-01-05 16:20:11 UTC

Please attach your envelope files and the print result as ps file. Thanks.

Comment 2 vhshah 2004-01-08 11:31:52 UTC

How do I create a PS file?  Does the "print to file" option save the file as 
a .ps file?

Comment 3 vhshah 2004-01-08 11:53:17 UTC

Created attachment 12349 [details]
Sample file used for envelope printing

Comment 4 vhshah 2004-01-08 12:00:52 UTC

I have been able to recreate this problem successfully.  Here is the scenario.

If the paper size is set to Env. #10 and the printer paper is set to Env. #10, 
there is no problem and the address is printed on the envelope successfully 
(as expected).

However, if the paper size is set to "User" with the height equal to let us 
say 4.38" (my envelope had this height) instead of the default 4.13" for Env. 
#10 (the width remaining the same - 9.50"), the address gets truncated by over 
half an inch.

I am not sure whether this is a bug, but I would have expected that a change 
in the height setting should not affect the printout width-wise.

Also, I did notice that we have to manually change the page setting of the 
printer to match that of the document.  In MS Word I think the printer takes 
the paper size of the document while printing automatically, because I never 
had to set the paper size to Env. #10 in a MS Word document while printing 
envelopes.

Regards.

===
Viral Shah

Comment 5 Rainer Bielefeld 2004-02-06 12:14:14 UTC

Related to issue 2081?

Rainer

Comment 6 h.ilter 2004-03-16 13:28:26 UTC

Yep, it is.

*** This issue has been marked as a duplicate of 2081 ***

Comment 7 h.ilter 2004-03-18 15:49:43 UTC