Issue 32137

Summary: mailing lists should only send admin emails to the list owner
Product: Infrastructure Reporter: peter.junge
Component: Mailing listsAssignee: Unknown <non-migrated>
Status: CLOSED FIXED QA Contact: issues@www <issues>
Severity: Trivial    
Priority: P2 CC: issues, lsuarezpotts, stx123
Version: currentKeywords: oooqa
Target Milestone: ---   
Hardware: All   
OS: All   
Issue Type: ENHANCEMENT Latest Confirmation in: ---
Developer Difficulty: ---
Attachments:
Description Flags
list detail none

Description peter.junge 2004-07-27 10:32:18 UTC
subcribe 'allfeatures@openoffice.org'
-> sooner or later you will get tons of postings notifying files to be checked
into OOo CVS
Comment 1 lsuarezpotts 2004-07-28 03:07:08 UTC
Yes. And I can assure you that what is true for allfeatures is true for many other lists. Regretfully, there 
is not much we can do.  At the same time, there are already pending RFEs to enahnce spam fighting in 
the OOo web infrastructure.  

I'm closing this as a duplicate of 26049.
thanks
louis

*** This issue has been marked as a duplicate of 26049 ***
Comment 2 peter.junge 2004-07-28 07:42:54 UTC
Hi Louis,
I think you got me wrong. The issue is NOT somebody else spaming the list. OOo
is spaming itself. Due to technical malfunction I guess postings for a OOo CVS
alias end up in the allfeatures list.
Best regards, Peter
Comment 3 lsuarezpotts 2004-07-28 17:09:24 UTC
I see; thanks.
routing to support.
thanks
Louis
Comment 4 Unknown 2004-07-28 21:10:18 UTC
Researching into this.
Comment 5 Unknown 2004-07-28 23:47:09 UTC
Seems this list is getting subscribed to the allcvs list.  Doing more research.
Comment 6 Unknown 2004-08-02 20:26:42 UTC
I noticed that recently there are a large no. of postings 
from "is@openoffice.org". I don't see these postings in the previous months. 

Researching into this issue (lists getting subscribed to other lists) shows 
that users are responding to e-mails to "add mailing-lists to the allfeatures 
list". All it takes is ONE reply to start this subscription! If you want, we 
can extract the list of users, who have requested this subscription, from the 
archives. Is it possible to notify the users not to reply/respond to any e-
mails requesting for "subscription of any kind of lists to other lists". 
Comment 7 peter.junge 2004-08-03 07:51:25 UTC
Hi,
is@openoffice.org is OK. He's just another guy working at StarOffice who (I
guess) worked some weeks on a project and now feeds back the results to the CVS.
Please go ahead extracting the archives if this is the only way to resolve the
issue. This cross subscription makes it very hard to use the list for daily work.
Thanks, Peter
Comment 8 Unknown 2004-08-04 17:53:38 UTC
Someone is requesting the allcvs list be subscribed to the allfeatures list.  
The system is designed to work such that lists can be subscribed to other lists, 
hence allfeatures and allcvs.  There is a safeguard in place to try and avoid 
unwanted subscriptions which is a confirmation email that must be replied to in 
the affirmative for the subcription to be enacted.  The problem here is that the 
confirmation is being replied to affirmatively.  The solution is to educate the 
list members not to reply to these subcription requests.

I will attach the detail I have culled from the list as to who has been 
subscribing the allcvs list to the allfeatures list as well as the users who 
sent an affirmative reply to the allcvs request to join the allfeatures list.
Comment 9 Unknown 2004-08-04 17:54:21 UTC
Created attachment 16947 [details]
list detail
Comment 10 peter.junge 2004-08-06 10:45:39 UTC
@bnoble: I don't understand what do you expect me to do to resolve the issue.
Comment 11 Unknown 2004-08-06 23:52:59 UTC
Unfortunately, the only direct solution is to educate the allfeatures list 
members not to reply to allcvs subcription requests.
Comment 12 stx123 2004-08-09 12:23:44 UTC
I don't think that user education is a solution.
a) I guess the subscription requests are sent by virus messages.
b) The subscribed members are changing from day to day and you can't expect them
   to really read what they are confirming.
c) We are not able to change confirmation messages or trailers.

My suggestion to solve the issue would be to change the behaviour of the list
allfeatures@ooo. A list should block and not distribute (un-)subscribe requests
to it's members. Even a sublist or unmoderated lists should not distribute
administrative messages to subscribers.
Comment 13 Unknown 2004-08-09 18:27:43 UTC
Given the prior comment, changing this to an enhancement request and altering 
the summary to reflect the current request.
Comment 14 stx123 2004-08-16 12:55:20 UTC
*** Issue 32162 has been marked as a duplicate of this issue. ***
Comment 15 Unknown 2004-09-14 23:39:04 UTC
Our solution is to allow for subscribing one list to another through the UI only 
and only by project owners.  Please advise if this is acceptable.
Comment 16 stx123 2004-10-26 10:11:05 UTC
The solution sounds good. I would allow users with permission "Mailing List -
Subscribe Members" to add a sublist as subscriber.

What will happen with subscribe / unsubscribe requests received via email which
contains a list-address as Sender/From? Are they silently ignored or forwarded
to the list owner?
In no case an error message should be sent to the sender - which is a list.
Comment 17 Unknown 2006-01-06 00:45:26 UTC
Hi St
        I have queried my engineers for a response in this issue,will update 
you shortly about its progress.I apologize for the delay with respect to this 
issue.

Regards,
Karthik-Helpdesk
Comment 18 Unknown 2006-03-23 05:40:20 UTC
Hi,

The issue is looked upon by the engineers now. I have pushed them on your
behalf. Will get back to you once they respond.

Regards,
Jeeva
Support Operations
Comment 19 Unknown 2006-11-23 07:42:42 UTC
I think the core issue of a list subscribing to itself has been resolved via the
inst set in the issue 27007.

http://www.openoffice.org/issues/show_bug.cgi?id=27007

I am going ahead and closing this issue . Please go ahead and reopen this issue
if there is objections.
Comment 20 ace_dent 2008-05-17 21:30:29 UTC
The Issue you raised has been marked as 'Resolved' and not updated within the
last 1 year+. I am therefore setting this issue to 'Verified' as the first step
towards Closing it. If you feel this is incorrect, please re-open the issue and
add any comments.

Many thanks,
Andrew
 
Cleaning-up and Closing old Issues
~ The Grand Bug Squash, pre v3 ~
http://marketing.openoffice.org/3.0/announcementbeta.html
Comment 21 ace_dent 2008-05-17 23:33:44 UTC
As per previous posting: Verified -> Closed.
A Closed Issue is a Happy Issue (TM).

Regards,
Andrew