Issue 50668

Summary: OO Writer Beta 2.0 . High CPU when open simple MS-Word document
Product: Writer Reporter: clivelong <clive>
Component: open-importAssignee: michael.ruess
Status: CLOSED FIXED QA Contact: issues@sw <issues>
Severity: Trivial    
Priority: P2 CC: issues
Version: OOo 2.0 BetaKeywords: crash, oooqa, regression
Target Milestone: ---   
Hardware: PC   
OS: All   
Issue Type: DEFECT Latest Confirmation in: ---
Developer Difficulty: ---
Description Flags
MS-Word file that causes Writer to hang at 100% CPU none

Description clivelong 2005-06-13 15:06:49 UTC

Running Oo 1.9 Beta, Windows XP Pro SP2 on 800Mhz / 512 MByte machine 

I downloaded a simple word document, 386k, that contains a few tables - I think
it contains a few graphics. My virus checker says it is clean.

When I try to open the document in OO Writer, the CPU goes to 100% and writer
takes whatever is not used by other processes. This 100% CPU usage (c.97%
Writer) persists for many minutes but only for this one file. I have a number of
other MS-Word documents (some much larger) that OO Writer has no problems opening. 

The maximum time I left Writer in this state was 5 minutes before I gave up and
cancelled Writer using TaskMgr - so must be some kind of loop that taskmgr says
is happening in Writer .

I can open the document in WordPad - the content is a few Word tables - the text
format is a bit "messy" in that there seem to be some "non-display" characters
in the text, rendered as squares.

When I open the document in WordPad a pop-up dialog titled "Microsoft Word 97
conversion" says "Unable to load graphics conversion filter. Continue with
document conversion Yes or No?" So at a guess OO Writer is having a problem
reading a Word 97 document.


Comment 1 clivelong 2005-06-13 15:08:53 UTC
Created attachment 27134 [details]
MS-Word file that causes Writer to hang at 100% CPU
Comment 2 lohmaier 2005-06-14 00:49:12 UTC
confirming on linux -> OS to all.

As described: in m107 the CPU usage is 100% even after a couple of hours the
documents still is not loaded. In OOo 1.1.4 the document opens fine ->
regression keyword.
Comment 3 michael.ruess 2005-06-14 12:15:31 UTC
MRU->FME: please have a look where this loop has to be fixed. Thanks a lot!
Comment 4 frank.meies 2005-06-28 15:28:41 UTC
FME: There's an autowidth frame in the footer which causes the problems.
Comment 5 Oliver-Rainer Wittmann 2005-07-29 09:45:49 UTC
taking over as discussed
Comment 6 Oliver-Rainer Wittmann 2005-07-29 10:02:39 UTC
fixed in cws swqbf35 by the fix for issue 50998, because this defect has the
same defect cause.
Comment 7 Oliver-Rainer Wittmann 2005-08-22 09:16:39 UTC
Checked in internal installation set of cws swqbf35 - please verify.

re-open issue and reassign to
Comment 8 Oliver-Rainer Wittmann 2005-08-22 09:16:43 UTC
reassign to
Comment 9 Oliver-Rainer Wittmann 2005-08-22 09:16:47 UTC
reset resolution to FIXED
Comment 10 michael.ruess 2005-08-25 10:31:02 UTC
Verified fix in CWS swqbf35.
Comment 11 michael.ruess 2005-10-14 12:22:14 UTC
Checked fix in build 680m133.