Issue 52467

Created attachment 28215 [details]
Can't edit readonly mail merge docs error msgs.doc

Created attachment 28216 [details]
Letter with mailmerge fields for testing.

Reassigned to HI.

HI->MRU: Not a mailmerge problem. In OOo you can't edit anythink at the read
only mode at all. The user must go the opposite way as in MS-Word.

MRU->ES: pls have a look. AFAIK the content of input fields can be changed in
read-only mode (am I right?). Please evaluate current behaviour of mailmerge fields.

I son't see the point of beeing able to edit a read-only document.
Yes input field can be shoen (the input dialog is activated on click) but it is
then also read-only and you can't change anything.

Unlesss there is a good reason for editing such documents, I'd close this issue
as "invalid".

Hi James,

First, do you allow me to copy/paste your comments in the issue? Unless 
some infos are confidential, it's always better (because public) to 
comment issues in the issues...

The problem here must be addressed as an enhancement (because we don't 
have the same concept as Microsoft and we have to specify a new behavior 
if needed) but not as a defect.

In the meantime, you can:
- click on the "Edit file" button
- modify the file you need to modify and directly send as E-mail without 
saving (a temporary file will be sent)

Please continue information excange on IssueZilla, not by e-mail.

Regards
Éric Savary
QA Writer Eng.

James Williamson wrote:

> In our office environment, we have a file server, where CSRs access 
> shared forms to fill out while on client calls. For obvious reasons 
> they do not have write access to the server (to prevent them from 
> deleting or modifying the template/master document).
>  
> So when they open the file, it opens read-only. Traditionally under MS 
> Office, while in read-only mode, they could modify it and then choose 
> "Send as Email" and sent to the appropriate department for processing.
>  
> In Open Office, you are forced to save the document to their C: drive 
> in order to modify it. CSRs have no need (or want) to save every 
> document they send. It's a waste of time (an extra step to save as and 
> rename and space on their PC). It just needs to be completed and sent 
> (plus there is an email record anyway).
>  
> This is how many high volume, enterprises are set up to handle shared 
> documents/templates. It may not make 'sense' in the individual user at 
> home's life but it does in large enterprise environment.
>  
> Let me know if you have any further questions.
>
> Thanks.
>  
> James Williamson

ES->requirements: the propsed enhancement is to be found in the above quoted e-mail.

Sum-up: find a way to edit read-only files without having to save a copy of them
first.

OpenOffice.org Issue Tracker - Feedback Request.

The Issue you raised is currently assigned to 'Requirements' pending review, but
has not been updated within the last 3 years. Please consider re-testing with
one of the latest versions of OOo, as the problem(s) may have already been
addressed. Either use the recent stable version:
http://download.openoffice.org/index.html
or consider trying the new OOo 3 BETA (still in testing):
http://download.openoffice.org/3.0beta/
 
Please report back the outcome so this Issue may be Closed or Progressed as
necessary - otherwise it may be Resolved as Invalid in the future. You may also
wish to search for (and note) any duplicates of this Issue that may have
advanced further by checking the Issue Tracker:
http://www.openoffice.org/issues/query.cgi
 
Many thanks,
Andrew
 
Cleaning-up and Closing old Issues as part of:
~ The Grand Bug Squash, pre v3 ~
http://marketing.openoffice.org/3.0/announcementbeta.html