Issue 73817

Summary: Failure to scan more than one page at once
Product: Writer Reporter: davidlop <david>
Component: editingAssignee: AOO issues mailing list <issues>
Status: CONFIRMED --- QA Contact:
Severity: Trivial    
Priority: P3 CC: issues, kamataki, masaya.k, rainerbielefeld_ooo_qa
Version: OOo 2.1   
Target Milestone: ---   
Hardware: PC   
OS: Windows XP   
Issue Type: ENHANCEMENT Latest Confirmation in: ---
Developer Difficulty: ---

Description davidlop 2007-01-24 10:44:05 UTC
Menu Insert|Picture|Scan option works, opens scanner window with the same
options as any other app, but it only captures one image/page from the scanner.
Test system is a 'Windows XP' x86 PC, using TWAIN, and OO v2.1 in Spanish.
Scanners are networked ones (issue tested with a couple of them). A reference
test done with any other windows app (like MS Word) does the right job, i.e.
retrieves as much pages as the scanner has to process, even both sides if two
side scanning was requested (in such case, OO only gets top side, that's first
page). Scanners are all Ricoh multifunction networked devices, with ADF
(automatic multiple page duplex feeders), but that shouldn't be the issue as
we're using TWAIN...

** Maybe OO is requesting to scanner driver (TWAIN) to get only one page, or
resigns after receiving first page? **

The only difference between OO and other app. is that, once process has started,
the status dialog shows 'scanning page 1/1' when scanning triggered from OO, and
just 'scanning page 1' when triggered from other app. And then, only one page is
retrieved to Writer. Perhaps scanning function was never intended to scan
multiple page documents in OO, then this issue should be a feature request, but
can't figure it out.

Thanks in advance (at least to examine the case),

      David.
Comment 1 michael.ruess 2007-01-24 13:01:15 UTC
Reassigned to WG.
Comment 2 wolframgarten 2007-01-30 09:18:10 UTC
Reassigned. @pl: please decide if this is a feature or a defect. We do not have
the right hardware here to test this. Thanks in advance.
Comment 3 philipp.lohmann 2007-01-30 09:49:55 UTC
Let's call it an enhancement. If there is more than one graphic to be produced
by scanning, then we'll have to change the interface of the scanner service
which currently starts a scan and is supposed to import one image into the
application; so the application code needs to be able to accept more than one.
Comment 4 kamataki 2008-06-21 02:46:50 UTC
This issue was pointed out again by users in Japan.

We wish this Issue advances.

Japanese issuetracker:
http://oooug.jp/faq/index.php?faq/4/1092
Comment 5 kamataki 2008-06-21 02:56:36 UTC
Are these duplicate? Issue 56119, Issue 80140.
Comment 6 philipp.lohmann 2008-06-23 09:52:17 UTC
*** Issue 80140 has been marked as a duplicate of this issue. ***
Comment 7 philipp.lohmann 2008-06-23 09:53:21 UTC
*** Issue 56119 has been marked as a duplicate of this issue. ***
Comment 8 michael.ruess 2008-11-24 19:21:24 UTC
*** Issue 96542 has been marked as a duplicate of this issue. ***
Comment 9 Rainer Bielefeld 2009-03-16 21:42:51 UTC
*** Issue 100247 has been marked as a duplicate of this issue. ***
Comment 10 Ismael Fanlo 2010-03-20 13:25:54 UTC
A resolution of the <a href="http://qa.openoffice.org/issues/show_bug.cgi?
id=9193">issue 9193</a> "Allow loading and viewing multi-page TIFF", can help 
resolve this?

Issue 9193 has target milestone: OOo 3.3
Comment 11 Ismael Fanlo 2010-03-20 13:26:45 UTC
A resolution of the <a href="http://qa.openoffice.org/issues/show_bug.cgi?
id=9193">issue 9193</a> "Allow loading and viewing multi-page TIFF", can help 
resolve this?

Issue 9193 has target milestone: OOo 3.3
Comment 12 Ismael Fanlo 2010-03-20 13:27:45 UTC
A resolution of the issue 9193 "Allow loading and viewing multi-page TIFF", can 
help resolve this issue?

Issue 9193 has target milestone: OOo 3.3
Comment 13 Rob Weir 2013-07-30 02:20:23 UTC
Reset assignee on issues not touched by assignee in more than 2000 days.