Apache OpenOffice (AOO) Bugzilla – Full Text Issue Listing |
Summary: | Help Agent should only pop up once per tip | ||
---|---|---|---|
Product: | General | Reporter: | jasonspiro <jasonspiro4> |
Component: | ui | Assignee: | AOO issues mailing list <issues> |
Status: | CLOSED WONT_FIX | QA Contact: | |
Severity: | Trivial | ||
Priority: | P3 | CC: | elish, issues |
Version: | OOo 2.0 | ||
Target Milestone: | --- | ||
Hardware: | All | ||
OS: | All | ||
Issue Type: | ENHANCEMENT | Latest Confirmation in: | --- |
Developer Difficulty: | --- |
Description
jasonspiro
2007-02-19 23:44:18 UTC
@ sda: Please have a look. Seems to be dup of http://www.openoffice.org/issues/show_bug.cgi?id=74678 *** This issue has been marked as a duplicate of 74678 *** Not a dup. * This bug says the Help Agent should pop up less often. * Bug 74678 says the help agent is too large and should be reduced to 16x16 pixels. Reopening. Cheers, Jason Hi, I would like to call this issue an enhancement and not a defect... SBA: (1) Not a P2. Please have a look here: http://qa.openoffice.org/scdocs/ddIssues_EnterModify.html#priority (2) Please note that the wording of discontent (with or without "*") is not exactly helpful and re-quoting "such communication" does not exactly "make friends". (3) Please note that beside the users who know all about the offices behavior, there is others who are happy to get information WHY the word processor dares to behave different than a typewriter. (4) switching off automatisms is an option, too: http://user-faq.openoffice.org/new-faq/Writer/Automatisms/025.html (5)Last not least, some people spent time to describe how to use the office and they even included information how to solve this insulting pain the user is exposed to whenever the help agent hinders the world from turning. Therefore note this quote from the Online help concerning the help agent: <QUOTE> The Help Agent automatically closes after a short delay. If you ignore or close the Help Agent three times you perform a certain task, the Help Agent no longer opens for that task. Enable or disable the Help Agent on Tools - Options - OpenOffice.org - General. <UNQUOTE> THIS information may be spread among those who prefer to swear and insult instead of getting to know what they are using for free. This is not even a valid enhancement as the existing options enable all users to get rid of unwanted help agent popups. Set to invalid. SBA: Closed. Hi sba; you wrote: [snipped stuff I agree with] > (2) Please note that the wording of discontent (with or without "*") is not > exactly helpful and re-quoting "such communication" does not exactly "make > friends". I apologize for quoting it. I now realize I should have summarized it more politely. ... > (5)Last not least, some people spent time to describe how to use the office > and > they even included information how to solve this insulting pain the user is > exposed to whenever the help agent hinders the world from turning. Therefore > note this quote from the Online help concerning the help agent: > <QUOTE> > The Help Agent automatically closes after a short delay. If you ignore or > close > the Help Agent three times you perform a certain task, the Help Agent no > longer > opens for that task. > Enable or disable the Help Agent on Tools - Options - OpenOffice.org - > General. > <UNQUOTE> > ... > This is not even a valid enhancement as the existing options enable all users to > get rid of unwanted help agent popups. I respectfully disagree. While I respect all your work on the help agent, I believe that most users don't read the help. Just as Microsoft realized their users want the paperclip not to pop up so often, so too I think many OOo users don't want the Help Agent to do so. So, I am reopening until this issue is fully decided. Kind regards, Jason Spiro I am taking the liberty of reassigning this to requirements to see what they think. Is that ok or was it a faux pas? IMHO help agent should be canceled. For the proposed solution: cost > benefit. |