Issue 84172

Summary:

File format error when importing RTF

Product:

Writer

Reporter:

aziem <ahz001>

Component:

open-import

Assignee:

michael.ruess

Status:

CLOSED FIXED

QA Contact:

issues@sw <issues>

Severity:

Trivial

Priority:

CC:

issues, jbf.faure

Version:

OOo 2.3.1 RC1

Keywords:

oooqa

Target Milestone:

---

Hardware:

All

OS:

All

Issue Type:

DEFECT

Latest Confirmation in:

---

Developer Difficulty:

---

Attachments:

Description	Flags
freezes OOo on import	none
DOC recovered by Abiword and bad RTF re-created by OOo 2.3.1RC1	none

Description aziem 2007-12-02 15:55:52 UTC

I was told OpenOffice.org produced this RTF (despite its extension).  When I try
to open it on OOo 2.3.1RC1, it freezes OOo with high CPU usage.  However,
Abiword 2.4.6 opens the RTF fine.

Comment 1 aziem 2007-12-02 15:57:57 UTC

Created attachment 50051 [details]
freezes OOo on import

Comment 2 jbf.faure 2007-12-02 18:56:51 UTC

OOo 2.3.1 rc FR on Kubuntu 6.06 give me an error message when attempting to open
this test file : "File format error at 210,7 (row,col)".

Comment 3 aziem 2007-12-02 19:21:43 UTC

**Sorry, I confused this with a different file.**   Actually, jbfaure and I do
get the same error.  :)

Comment 4 jbf.faure 2007-12-02 21:20:44 UTC

Do you confirm that the file you attached has been produced by OOo ?
If so, please provide the file in odt format in order to reproduce the RTF 
conversion problem.

Comment 5 michael.ruess 2007-12-03 12:00:25 UTC

The attached RTF looks quite strange... normally OO Writer adds more line breaks
in the RTF code to make it more clearly arranged. But it contains the keyword
"{\comment StarWriter}" where OO Writer marks itself as creator of an RTF. What
I think: the RTF has been generated by Writer - but than modified by another
Word Processor. 
BTW: MS Word is also not able to open the attached RTF. So -as jbfaure proposed-
an odt which will result in the error when exported to RTF will be needed to
proof (and of course make it possible to debug) the issue.

Comment 6 aziem 2007-12-03 15:23:16 UTC

Created attachment 50069 [details]
DOC recovered by Abiword and bad RTF re-created by OOo 2.3.1RC1

Comment 7 aziem 2007-12-03 15:25:53 UTC

There is no original other than my first attachment. The user was panicked, so
she sent me the RTF document.  

The second attachment 50069 [details] contains a way to reproduce both the OpenOffice.org
export and import bugs.  I recovered the RTF in Abiword and produced a DOC. 
Then, in OpenOffice.org 2.3.1RC1 Linux, I resaved the DOC into RTF.  This RTF
has the same problem.

Comment 8 aziem 2007-12-03 23:12:13 UTC

FWIW.  The person who sent me the document indicated the document was created
years ago in Microsoft Word, but after she lost Word, she switched to
OpenOffice.org.

Comment 9 michael.ruess 2007-12-07 11:44:08 UTC

Yes, I can see the problem with OO 2.3.1. But in OO 2.4 (I use newest 680m238)
it works fine.
I was not able to find an issue, which fix might have healed this...

Comment 10 michael.ruess 2007-12-07 11:46:36 UTC

Closed, works with OO 2.4.