Issue 100850 - inserting dl envelope into document incorrect size
Summary: inserting dl envelope into document incorrect size
Status: RESOLVED FIXED
Alias: None
Product: Writer
Classification: Application
Component: formatting (show other issues)
Version: OOo 1.0.0
Hardware: PC All
: P3 Trivial with 5 votes (vote)
Target Milestone: ---
Assignee: Oliver Specht
QA Contact: issues@sw
URL:
Keywords:
: 110485 (view as issue list)
Depends on:
Blocks:
 
Reported: 2009-04-04 18:33 UTC by officebat
Modified: 2013-08-07 14:44 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
text doc with DL envelop as it was generated (14.22 KB, application/vnd.oasis.opendocument.text)
2010-04-01 17:15 UTC, jbf.faure
no flags Details

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Description officebat 2009-04-04 18:33:55 UTC
Hi

I have tried this in openoffice 2.4.2 and 3.0.1.

I am trying to get the correct size envelope when inserted into a document. 
However even though selecting the DL envelope in the format dialogue it seems to
insert a DL envelope onto a C5 envelope size background.

I have found that due to my printer - an epson dx4050 - that I need to select in
the printer dialogue button, the 4th image/icon.  When selected it throws the
insertion out of sorts, and results in what I have mentioned.  Strangely when
selecting any other setting for the printer feed the DL envelope inserts into
the document as it should.

Cheers
Comment 1 officebat 2009-04-13 11:18:30 UTC
I have found a work around for this problem.

Go to create and insert a DL envelope.  The envelope is inserted into the
document albeit not the correct size.

Right click on the envelope to bring up a dialogue.  From here select 'page'. 
When this dialogue opens it shows the Format to be User.  Click the arrow on the
drop down box and select DL.  Then in the same dialogue I notice that the Top
margin is set at 4.13".  I set this to 0" and click OK.  The envelope is then
looking as it should on the page.  All that needs to be done then is to move the
address to where it should be. 
Comment 2 h.ilter 2009-04-22 10:11:10 UTC
We should really rebuild the envelope dialog!
Comment 3 officebat 2009-05-11 13:26:35 UTC
I suppose needles to mention but the issue remains in openoffice 3.1.
Comment 4 michael.ruess 2010-03-31 07:17:25 UTC
*** Issue 110485 has been marked as a duplicate of this issue. ***
Comment 5 jbf.faure 2010-04-01 17:12:58 UTC
I do not reproduce the problem with OOo 3.2.0 (FR) nor OOO320m14.
As described in duplicate issue 110485, I use following steps :
1/ create a new text document
2/ menu Insert > Envlop
3/ Tab Format > Choose DL
4/ click on button "Insert"
5/ move the cursor in the first page (the envlop) and choose menu Format > Page
> tab Page
==> paper size is correct : 22 x 11 cm

It works for me. Did I have misunderstood something?

Regards. JBF
Comment 6 jbf.faure 2010-04-01 17:15:00 UTC
Created attachment 68699 [details]
text doc with DL envelop as it was generated
Comment 7 officebat 2010-04-02 09:45:17 UTC
I have a feeling this problem is to do with incompatibilty in certain respects
to libraries on the users distro that out of control of openoffice.  Or am I
just being kind to openoffice developers.  I mean to say that when I upgraded
the distro i use ie slackware,  the issue disappeared.  Not to say that
openoffice should have been more thoroughly tested in the first place.  But
either way the problem no longer exists.
Comment 8 jbf.faure 2010-04-02 10:46:17 UTC
Ok, so closing as "worksforme".
Feel free to reopen if you encounter this problem again.
Thanks.
Comment 9 jbf.faure 2010-04-02 10:46:53 UTC
closing
Comment 10 davide 2010-04-12 09:27:59 UTC
It's a very very strange behavior. It seems that this problem happens in a very
aleatory way. 
I've tried several situations both with OpenOffice.org 3.2 and StarOffice 9.1,
both on Windows and Linux.
Some PCs (the most) presents the problem other not. This happens both on Windows
XP and Linux.

It seems it's definitively correlated with the PC, because installing OOo/SO on
a clean machine it doesn't make any difference. Any of them run, others present
the problem.

I can help in tracing such bug but I need some support to do it.
Comment 11 officebat 2010-06-01 10:53:30 UTC
Its still present in 3.1.1 albeit on an intermittent basis.  I have just had the
same dificulty with one doc, followed my steps given on this page, and the
problem is gone.  I am still using slackware 13 as I have been doing for the
past year or so.

cheers
Comment 12 officebat 2010-06-30 15:56:19 UTC
Will printing envelopes in openoffice ever be viable.  I know that this is an 
open source project and really as its free I should not complain.  But then 
again I feel I should as after all you present the opportunity of printing 
envelopes, and have done so in many versions of openoffice over the years.  I 
am beginning to get the idea that I have been hoping in vain.  That this is 
really not a concern for you.  that really I should use something else - and 
you know what maybe I am going to do just that.

All I can say is "so long and thanks for all the fish".
Comment 13 Marcus 2010-07-02 16:11:32 UTC
PL has fixed a similar issue in CWS vcl112 that was integrated in DEV300m84
snapshot build, so it should be resolved in next feature release
Comment 14 officebat 2010-07-02 19:35:48 UTC
Thats good to hear, and I'm sorry for the rant yesterday.

All the best.