Issue 101406 - Slow context menu pop-up on right click
Summary: Slow context menu pop-up on right click
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Writer
Classification: Application
Component: formatting (show other issues)
Version: OOo 3.0.1
Hardware: PC Windows XP
: P3 Trivial with 3 votes (vote)
Target Milestone: ---
Assignee: writerneedsconfirm
QA Contact: issues@sw
URL:
Keywords: needhelp, oooqa
Depends on:
Blocks:
 
Reported: 2009-04-28 14:03 UTC by ftoth
Modified: 2009-05-14 11:06 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description ftoth 2009-04-28 14:03:04 UTC 
In Writer the context menu takes about 15 sec. to pop up when clicking on a word
(no spelling error) in Writer. In the mean time Writer seems to be hanging. The 
whole idea of context menus is to have quick access to the applicable options.

The expected context menu shows 'Default Formatting' on the top line.

Note then when there is a spelling error the context menu pops op within 
seconds with suggestions for corrections.

This behavior did not occur with OO 2.4.2.

Ferry
Comment 1 michael.ruess 2009-04-28 15:45:53 UTC 
Hm, I cannot reproduce this on my WinXP. The context menu shows up quite
immediately. Two questions:
- are there many fonts installed on your system?
- what OOo extensions do you have installed?
Comment 2 michael.ruess 2009-04-29 09:33:34 UTC 
Adding keywords.
Comment 3 ftoth 2009-04-29 09:58:36 UTC 
I have about 300 fonts.

After looking at the installed extensions during installation I decided there
are to many.

Now I have disabled the unnecessary ones and now the problem SEEMED to have gone
away.

After checking the same on another machine we suspected the Wiki Publisher
extension to cause the problem.

But now it seem thats opening <tools><extension manager> and then enabling or
disabling extensions makes the problem go away - UNTIL you restart Writer.

Ferry
Comment 4 eric.savary 2009-04-30 05:42:22 UTC 
Can you test followings:

- List every extensions you have installed now to be able to re-install them later.
- While OOo is NOT running, rename your user profile:

C:\Documents and Settings\<username>\Application Data\OpenOffice.org3

to something like: 

C:\Documents and Settings\<username>\Application Data\OpenOffice.org3_old

- then restart and work with a new profile

-> does the problem still happen?
a) Yes: this is caused by the bundled extensions or something else:
Uninstall each bundled extension, restart OOo each time and see which extension
causes the problem.

b) NO: re- install every non-bundled extension you had, restart OOo each time
and see which extension causes the problem.

If the problem still happens with NO extension installed OR does not happen with
all your extensions: your current profile has a problem we cannot reproduce.

Else you will have found the culprit :)
Comment 5 eric.savary 2009-05-06 21:56:30 UTC 
Feel free to reopen when you'll have tried what I suggested.
Comment 6 eric.savary 2009-05-06 21:57:04 UTC 
closed
Comment 7 androbi 2009-05-14 11:06:02 UTC 
The problem is the number of installed extensions, that slowdown reaction of
context menus. After starting and closing the extension manager the problem
disappears. But you have to do that again and again, after you have started OOo.

I have reproduced this problem and its solution on different computers under Win
XP. But it's the same under Win VISTA.

See Issue 88523.