Issue 102781 - "Screen saver" after 20 minutes
Summary: "Screen saver" after 20 minutes
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Writer
Classification: Application
Component: viewing (show other issues)
Version: OOO310m11
Hardware: PC Windows Vista
: P3 Trivial (vote)
Target Milestone: ---
Assignee: writerneedsconfirm
QA Contact: issues@sw
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2009-06-15 09:39 UTC by iandsamson
Modified: 2009-06-17 10:36 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description iandsamson 2009-06-15 09:39:27 UTC 
My wife uses OOo3.10m11 on her HP Compaq 6720s Vista Business 32 laptop. She
opens a Writer page and views it for around 30 minnutes. However after 20
minutes the screen goes black and she has to move the mouse to get the screen on
again. She finds this irksome. The Windows screen saver is set for 40 minutes. I
have searched all the OOo help resources but cannot find anything remotely
similar to this issue hence reporting it as a bug in Writer.
Comment 1 eric.savary 2009-06-16 12:13:47 UTC 
I don't think thre is any relation betwenn OOo and the screen saver.
Does this only happens when OOo it open or with other applications?
Comment 2 iandsamson 2009-06-17 09:43:31 UTC 
If the problem existed in more than just OOo Writer, I would have reported this
or looked elsewhere for a solution. However, since it occurs in Writer while
Writer is the only application open, I thought it must be a Writer issue. We
have switched off the Windows Screen Saver but that does not help the situation.
The screen goes black after 20 minutes. It's not the pointing device, it's not a
Windows or HP setup, as this happens only in OOo Writer (can't say for other
applications of OOo because my wife does not use other apps). Please realize
that I have 28 years experience in the Computer Industry and I do not write from
a novice perspective. I am only a novice where OOo is concerned.
Comment 3 eric.savary 2009-06-17 10:20:17 UTC 
"We have switched off the Windows Screen Saver"

So that tell me it's not the screen saver (which is disabled) but...

"Laptop"
"Vista"
"The screen goes *black* after 20 minutes"

Did you try the "Power managment on Vista"?
http://www.youtube.com/watch?v=iCd_fLW5p5o

"can't say for other applications of OOo because my wife does not use other apps"

Then I'd ask you to *try* it to be sure.
But I think the most likely solution is Vista's Power managment on laptops which
is by default set to 20mn.
Comment 4 iandsamson 2009-06-17 10:30:11 UTC 
Thank you. This was the problem. I have now changed the screen off (when plugged
in) from 20 minutes to 1 hour.
Comment 5 eric.savary 2009-06-17 10:35:47 UTC 
Setting resolution only for the records
Comment 6 eric.savary 2009-06-17 10:36:07 UTC 
.
Comment 7 eric.savary 2009-06-17 10:36:23 UTC 
closed