Issue 103599 - Windows DEP cancelling update install
Summary: Windows DEP cancelling update install
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 1.0.2
Hardware: PC Windows Vista
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Keywords: needmoreinfo
: 109798 (view as issue list)
Depends on:
Reported: 2009-07-17 00:37 UTC by spalmer
Modified: 2019-10-07 15:12 UTC (History)
5 users (show)

See Also:
Latest Confirmation in: ---
Developer Difficulty: ---


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Description spalmer 2009-07-17 00:37:42 UTC
Attempt to update software unsuccessful. Need DEP-compatible version of the 
program if available. Installation automatically canceled by Windows DEP. 
Please advise.
Comment 1 Olaf Felka 2009-07-17 07:06:57 UTC
Please be more detailed: What is DEP?
Advise you get at
Comment 2 Joost Andrae 2009-07-17 08:52:44 UTC
DEP=Data Execution Prevention
Comment 3 Olaf Felka 2009-07-17 09:03:23 UTC
What are your DEP settings?
Comment 4 spalmer 2009-07-19 22:22:27 UTC
In response to ? re: DEP settings. Have never accessed or opened my DEP. I 
tried via search and device manager but havn't figured out how to open.
Comment 5 kpalagin 2009-07-20 12:23:57 UTC
You can get to DEP settings via
Data Execution Prevention
Comment 6 Olaf Felka 2010-03-04 06:53:59 UTC
*** Issue 109798 has been marked as a duplicate of this issue. ***
Comment 7 Rob Weir 2013-02-02 02:57:17 UTC
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
Comment 8 peconka 2013-02-26 15:21:45 UTC
I have the same problem. I installed OO - Open Office 3.4.1 and the installation was interrupted and then sends this error message "in order to protect your computer, Windows the program ended." After searching, I found that it is the DEP on the computer system in system / Advanced tab / Performance / Settings DEP. However, there didn´t help anything in set and can´t set the pragram that DEP will not close (can be set only for installed 
programs and I have not installed OO) Another option is load utility from microsoft to disable DEP, but even this did not help. Because Microsoft says that it is protection against potential serious threat, so we turn to the developers of the product. I have Win XP and two years  I ran OO without problems until I uninstalled it and wanted to install it again. For my check It did not help clean up the registry and the folder "temp" or system restore to an older date or be install older versions of OO and Libre Office.
Always not allow system installation. At home, I installed it on Win 7 and my friend on Win 8 and everything went fine. 
It was this problem solved? What I can be doing?
Thank Peconka
Comment 9 Marcus 2017-05-20 11:28:05 UTC
Reset assigne to the default "".
Comment 10 oooforum (fr) 2019-10-07 12:06:59 UTC
Windows XP or Vista is end-of-life now