Issue 104699 - Impress crashes when using huge resolution (2560x1600) in presentation mode
Summary: Impress crashes when using huge resolution (2560x1600) in presentation mode
Status: CONFIRMED
Alias: None
Product: Impress
Classification: Application
Component: viewing (show other issues)
Version: OOo 3.1
Hardware: PC Windows Vista
: P4 Trivial with 4 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo
Depends on:
Blocks:
 
Reported: 2009-09-01 20:56 UTC by honzakuchar
Modified: 2017-05-20 10:45 UTC (History)
5 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description honzakuchar 2009-09-01 20:56:11 UTC
When I make some presentation and run it on resolution 1920x1200, impress works
in presentation mode (when you press F5) ok. 1920x1440 also works ok. 2048x1536
makes blank white screen. And 2560x1600 shows white screen with part of the
slide. I can't find anything like run presentation in resolun ...x... (like in
MS Office) :(
Comment 1 thimmaiah 2009-09-02 06:20:45 UTC
Detailed Description:

This would be important for those customers who work on high resolutions.

	Presentation document works well on impress with resolution 1920x1200.
       But,2048x1536 comes up with a white screen, only with part o          
of slide visible.
	Don’t find any option  like .... X ..... resolution, as in MS office.
	Works well  in MS office for  higher resolutions.
	Using a dell machine with 2GB RAM , 2.00GHz, 64 bit operating system with
service pack 1.
	Drivers and video cards are properly installed and is working fine.
	Have not attached any audio or video files for the presentation.
	No other background process is running, except mp3 player.
	CPU usage is minimum.
Comment 2 wolframgarten 2009-09-03 11:48:59 UTC
Have you been asked to send a crash report and did you receive an error id?
Comment 3 honzakuchar 2009-09-10 14:08:36 UTC
I've been asked to send report.
---------
Situation is exactly same as thimmaiah's.
I'm using Vista x64 SP2 Czech. 3GB RAM. 4.10GHz (Intel Core i7 920). I also
don't have attached any audio or video files for the presentation. No other
background process is running. CPU usage is minimum.
---------
Do you want to send screenshot?
Comment 4 honzakuchar 2009-09-10 14:10:47 UTC
Or do you want video?
Comment 5 wolframgarten 2009-09-14 10:31:00 UTC
I think it would be more useful to have the crash ID of the error report. You
said you have been asked to send one - did you do so? Please catch up with this
if you did not.
Comment 6 honzakuchar 2009-09-15 13:24:32 UTC
Hmm, so sorry. Now there is no crash report. (Only windows says "searching for
solution...", than there was button End process - so I mean that it was sent
automaticaly, but nothing was sent)

But I found: when disable hardware acceleration. All works fine.

I'm using NVIDIA GTS 250 connected on PCIe x16 v2.0
Comment 7 wolframgarten 2009-10-20 08:50:23 UTC
When combining two monitors I can reproduce the problem with white screen with
part of the slide. Reassigned.
Comment 8 simonbr 2011-02-04 09:17:05 UTC
Similar problem here. 

With OOo 3.3.0, at a screen resolution of 2048 by 1152, the full screen
presentation of e.g.
http://www.scipio.org/Courses/Lectures_files/osSockets1-1.ppt just shows a white
screen with an hourglass in the corner. It doesn't crash though. With another
presentation the image was garbled and OOo became very slow when trying to exit
the presentation. 

If I set the screen resolution to 1920 by 1080 before starting full screen
presentation it works correctly.

Display is Dell SP2309W on NVIDIA Quadro FX540 and running Windows XP (32) SP3.
Comment 9 lindner 2012-05-20 16:01:10 UTC
I have the same problem after upgrading my monitor to 2560x1440 pixels. Everything was fine beforehands (1920x1200 pixels).

The presentation view doesn't crash but only shows partial vertical stripes at the edges of the display.

And as honzakuchar mentioned (thanks, btw!), if I disable hardware acceleration in the general display settings, everything works fine with the high resolution.
Using a NVIDIA graphics cards (GTX 460) with most recent drivers.

So the temporary workaround until the bugfix is to disable hardware acceleration in the general display settings.
Comment 10 Sam Norbin 2012-10-13 23:36:47 UTC
Additional info, possibly helpful:
I too am having the corrupted-display problem (without crashing) with Impress 3.4.1 on my WinXP 32-bit with 2560x1600 display and NVIDIA GT 9600 graphics card. I selected Slide Show, Slide Show Settings, Type, "Window", and then started my slideshow. As I vary the Impress window size, the corruption occurs when the client area is 2047 pixels wide or greater (as reported by Winspector Spy). 2046 or less looks fine. Height doesn't seem to matter.
Comment 11 Vasiliy Zverev 2015-05-05 01:03:24 UTC
Related to #113859
Comment 12 honzakuchar 2015-05-05 06:29:15 UTC
Found workaround: When in settings disable hardware acceleration, presentation view starts working as expected.

So this is probably somehow related to hadware acceleration.
Comment 13 Marcus 2017-05-20 10:45:12 UTC
Reset the assignee to the default "issues@openoffice.apache.org".