Apache OpenOffice (AOO) Bugzilla – Issue 104862
WW8: document containing several graphics loops Writer right after import
Last modified: 2013-08-07 14:44:07 UTC
We use Open Office internally and as a part of the Alfresco Enterprise edition where Open Office runs headless. We recently upgraded from version 2.3 to version 3.1.1 and noticed that suddenly a number of documents began freezing Alfresco. Upon closer inspection we discovered that the problem was that the Open Office process hangs. The CPU shoots up to 100% and it just sits there for as long as we let it. We attempted to load those same documents in to a stand alone version of Open Office Writer and noticed the exact same behavior. This same document opens fine in Open Office Writer version 2.3.
@ctcreel: Pls. specify OSs and Platfrms aou tested. Pls. describe more detailed how you use OOo and in which moment after starting OOo the freeze happens. Can you please attach such a document (If it's confidential, pls. send to my by PM)? Please read our guidelines on <http://qa.openoffice.org/issue_handling/pre_submission.html> and <http://www.openoffice.org/bugs/bug_writing_guidelines.html> so that you can contribute optimum information, then contribute a clear step by step instruction containing all observations (error messages ...), _every_key_press_and_every_mouse_click_ how to reproduce the problem, and explain why you believe that your results are unexpected. That means (for example): do not write something like „I am not able to ...“, but „6. left mouse click on … expected: …, color of … changes, … actual: no …., color remains white, no …
Created attachment 64588 [details] Here is a zip of the file that is causing Writer 3.1.1 to crash
Created attachment 64590 [details] Here is a video clip of me reproducing the bug
Be sure to maximize the window on that video clip.
I checked with document from "Users Guide v1.zip" "Ooo 3.1.1 WIN XP DE-multilingual version German UI activated [OOO310m19 (Build 9420)]" and can confirm the reported effect, OOo hangs when trying to open document. No progress within 10 minutes with 100% CPU load. Works fine with 2.0.2! @ctcreel: Can you please contribute information with what program those documents have been created?
And it does not look better with "Ooo Dev 3.2.0 multilingual version English UI WIN XP: [DEV300m57 (Build 9422)]"
The document was created using Microsoft Office Word 2003. Note that if I save this document in Microsoft Word 2007 that Open Office Writer will open the file but it the graphics in the beginning are messed up. I have attached the document saved in 2007 format so you can see for yourself. I have also attached a Print so you can see what it is supposed to look like.
Created attachment 64591 [details] Same document but in Word 2007 format. Notice how the first page is messed up.
Created attachment 64592 [details] PDF print of the document in question
Please note that an issue has been filed with the Alfresco project as well - https://issues.alfresco.com/jira/browse/ETHREEOH-2827
Created attachment 64674 [details] Shorter version of document
The only odd thing which I see is that there are many graphics in the document.
Any movement on this issue?
OD->ctcreel: I had no time to evaluate this issue, yet. If nothing prevents me I will have a look in the next days.
First investigation reveals that a paragraph with an as-character anchor graphic is endlessly moving forward to the next page. In the stripped document it is the paragraph on page 5 at the end of the page which is in OOo Writer endlessly moving forward. Deeper investigation for the root cause is needed.
The layout loop with the Microsoft Word file in WW8 file format is no longer reproducable in DEV300m102 nor in OOo 3.3 od->mru: Please confirm an close this issue.
Agree, this works at least since OOo 3.3.
Closed, it looks, that this problem benefited from fix of issue 111750.