Issue 108081 - Mail Merge Wizard crashes after step 6
Summary: Mail Merge Wizard crashes after step 6
Alias: None
Product: Writer
Classification: Application
Component: ui (show other issues)
Version: DEV300m68
Hardware: All All
: P2 Trivial (vote)
Target Milestone: ---
Assignee: h.ilter
QA Contact: issues@sw
Keywords: crash, regression
: 110103 110471 (view as issue list)
Depends on:
Blocks: 107882
  Show dependency tree
Reported: 2010-01-05 11:43 UTC by Rainer Bielefeld
Modified: 2013-08-07 14:44 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

Screenshot shows situation after crash (76.15 KB, image/png)
2010-01-05 11:45 UTC, Rainer Bielefeld
no flags Details
Test kit, pls see comment (440.45 KB, application/x-compressed)
2010-01-15 13:11 UTC, Rainer Bielefeld
no flags Details

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Description Rainer Bielefeld 2010-01-05 11:43:53 UTC
I tried several times, and my "Ooo-Dev 3.2.0 multilingual version English UI WIN
XP: [DEV300m68 (Build 9474)]" always crashes in Step 7.
I use a fitered  Addresses.odb connected to a spreadsheet as address database.
Addresses will be inserted correctly (I can see step through in step 6 and all
adresses will be shown correctly), but in step 6 my OOo crashes I see dialog
"create documents" and running through (too fast) 1 ... 4 for my 4 filtered
adresses, then "sudden death"
100% reproducible.
Comment 1 Rainer Bielefeld 2010-01-05 11:45:48 UTC
Created attachment 66992 [details]
Screenshot shows situation after crash
Comment 2 h.ilter 2010-01-05 22:27:27 UTC
I've proceed it with an dbf file with defaults. No crash.
Please provide a step by step description.
Thank you
Comment 3 Rainer Bielefeld 2010-01-06 05:49:59 UTC
For some other tests I had to downgrade: also reproducible with "Ooo-Dev 3.2.0
multilingual version German UI WIN XP: [DEV300m67 (Build 9466)]"! But mailmerge
email works without problems with "Ooo 3.1.1 WIN XP DE[OOO310m19 (Build 9420)]"!
I will try to create a test kit and instruction for a test document "from the
scratch" soon.
Comment 4 Rainer Bielefeld 2010-01-15 12:45:15 UTC
Same with "Ooo 3.2.0 RC2 WIN XP DE [OOo320m9 (Build 9476)]"!
During my further tests for Issue 107967 i tried with a new database (connected
to a copy of my old address spradsheet) and my normal letter template (only mail
merge fields replaced for new database)
Comment 5 Rainer Bielefeld 2010-01-15 13:11:03 UTC
Created attachment 67218 [details]
Test kit, pls see comment
Comment 6 Rainer Bielefeld 2010-01-15 13:24:48 UTC
With attached test kit the crash is 100% reproducible for me with OOo320m9. 
Steps to reproduce (I used German UI, may be some free translations for UI are
not exact):

0. download and unpack test kit
1. Repair connection between address database "db.odb" and addresses
   source "Testadr.ods"
2. Register "db.odb" as "db"
3. Close all documents, terminate OOo
4. open "testbrief_db5withoutlinkedcontents.odt" from WIN Explorer
5. Menu 'Tools - Mail Merge Wizard'
6. Use current document  <Next>
7. Email  <Next>
8. <Select Addresses list>
   "db" should be shown
9. Filter for "'x6t'" <ok> <ok>   <Next> (for step 4)
10. <Next> (for step 6)
    You should be able to click through 4 recipients
11. <Next>
    4 Documents will be created, OOo crashes within creation

I will contribute several Cras report IDs asap.
Comment 7 Rainer Bielefeld 2010-01-15 13:27:22 UTC
Crash report IDs: ry758wc, rbg58wc
Comment 8 Oliver Specht 2010-01-15 17:23:51 UTC
It crashes while processing the OLE-objects in the example document. 
Comment 9 Rainer Bielefeld 2010-01-15 17:50:47 UTC
THX for confirming. I had hoped to get this for 3.2, but I can understand that
you won't always defer the release just for my needs ;-)

Unfortunately I am pretty sure that Issue 107967 has the same roots like this
one (but there are different opinions). If my suspect is true, that would be
very very bad for 3.2.0, but unfortunately until now I was only able to create a
test kit for this problem.
Comment 10 Oliver Specht 2010-01-20 14:47:00 UTC
Fixed in cws os140 in 
Comment 11 eric.savary 2010-03-29 16:06:34 UTC
*** Issue 110471 has been marked as a duplicate of this issue. ***
Comment 12 typografx 2010-05-06 16:32:54 UTC
Is this fix included in OOo320m16?

We experienced the same prob after several attempts with mail merge crash in step 8 and with 3.2.0 
stable (m12 I presume). By now the wizard crashes in step 6 with the same docs and dbs that were 
already running through to step 8 :-( Reproducible with Win x32 and Mac OS X Intel.

I tried 3.2.1m16 win x32 but no luck: merge still crashes in step 6.

Any chance to check if the upcoming fix for 3.3.0 works?
Comment 13 Oliver Specht 2010-05-07 09:35:29 UTC
The fix is only in the CWS os140 which is planned for 3.3
Comment 14 Oliver Specht 2010-06-08 07:48:03 UTC
Reassigned for verification
Comment 15 h.ilter 2010-06-10 11:10:31 UTC
Verified with cws os140 = OK; No crash anymore
Comment 16 h.ilter 2010-06-10 12:04:15 UTC
This issue has a follow up issue 112275
Comment 17 h.ilter 2010-07-01 09:36:33 UTC
Also OK in integrated master m83
Comment 18 Oliver Specht 2010-07-29 12:09:33 UTC
*** Issue 110103 has been marked as a duplicate of this issue. ***