Issue 109854 - vista sp2 x64 cannot save or open file (no dialog window)
Summary: vista sp2 x64 cannot save or open file (no dialog window)
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOO320m12
Hardware: PC (x86_64) Windows Vista
: P2 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2010-03-05 19:11 UTC by michael170
Modified: 2017-05-20 10:02 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description michael170 2010-03-05 19:11:59 UTC
vista sp2 x64 cannot save file (no file/open dialog window appears after clicking 
on menu item File->Save As)
java 6 update 18
ooo320m12 and also
 3.1.1
java 6 update 17
it used to work a week ago..
Comment 1 michael170 2010-03-05 19:29:21 UTC
ooo320m12/java6.18  can open-modify-save existing files
Comment 2 michael170 2010-03-05 19:34:39 UTC
can open existing file by clicking on filename in explorer..
cannot do menu"File->Save As" on existing file
Comment 3 michael170 2010-03-05 19:37:08 UTC
it appears problem is with saving/opening (creating) new files
Comment 4 michael170 2010-03-05 19:43:06 UTC
hv dual boot vista or "windows 7 RC".. on win7 RC oo 3.2/java6.18 works fine
Comment 5 Rainer Bielefeld 2010-03-06 07:25:01 UTC
michael170@
That  problem really only appears in WRITER, not in other OOo applications?
Do you use OOo or OS file dialog?
What OOo localization from what source do you use?
What checks and attempts to repair your WIN or OOo did you do until now?
Screenshots might be useful.
Comment 6 michael170 2010-03-07 18:33:41 UTC
problem  appears in all OOo applications..
i was using "OS file dialog".. i just tried switching to OOo dialogs and they 
seem to WORK just fine, thanx for suggestion..

What OOo localization from what source do you use?
 i dont understand this question??? i run off of local disk drive..

What checks and attempts to repair your WIN or OOo did you do until now?
 i got paranoid and backed out some MS updates but there was no change.

there is "no reason" why OS dialogs should not work, however i tune my vista-x64
by disabling various services. so thats where i believe the problem lies, as i 
reported my Win7rc install of OOo worked fine. there really should be some sort 
of diagnostic application that a user could run that would "validate" the 
computer configuration to a baseline and if it failed the diagnostic there could 
be "good" messages so that it would be more apparent whats wrong. this kind of 
diagnostic would actually vastly improve the "open" development process and save 
time in communicating difficulties. i suspect because the windoze environment 
has so many services running problems similar to this will become more frequent.



Comment 7 michael170 2010-03-07 18:59:35 UTC
i realized what big difference between my vista-x64 & my Win7rc-x64 was.. i 
installed MS c++ express visual studio 2008 on my Win7.. also my vista has a 
plethora of c++ redistributable's from 2005 & 2008 installed but NOT MS c++ 
exress.. i guess i could try installing c++ express on my vista but i'm not sure 
what i need to prove anymore as i'm probably happy using OOo dialogs..
Comment 8 michael.ruess 2010-03-08 08:57:26 UTC
Framework issue.
Comment 9 michael170 2010-03-08 20:04:06 UTC
i uninstalled and removed 2005 ATL & c++ redist x86 & x64 stuff.. the OS dialogs 
still refuse to appear..
Comment 10 michael170 2010-03-09 21:29:37 UTC
i also removed "superflous" c++ redist stuff.. so that i only have one install of:
ATL 9.0.030729.4148;C++ x64 9.0.21022 & x86 9.030729.4148
Comment 11 Rainer Bielefeld 2010-03-16 06:42:49 UTC
@michael170:
Localization means: What language for UI and documents do you use.
What checks and attempts ...: did you use md5 checksum to check integrity of
your installation file?
Comment 12 Rob Weir 2013-02-02 02:55:54 UTC
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from http://www.openoffice.org/download

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.
Comment 13 Rob Weir 2013-07-02 19:39:40 UTC
No response from user in over 3 years.  Closing issue as irreproducible.