Apache OpenOffice (AOO) Bugzilla – Issue 110444
Impress won't load after attempted install of Sun Presenter Minimizer
Last modified: 2010-09-10 10:31:24 UTC
System Info: Windows 7 x64 , running Ooo (Build 9488 – DEV300m-75) in compatibility mode, 4g Ram 2quad CPU @2.66GHz Description: I can no longer run Impress, after attempting to load the Sun Presenter Minimizer extension. I have uninstalled, and run a repair reinstall, and it still doesn't work. I am getting the following "fatal error" dialog: The application cannot be started. The user interface language cannot be determined. I can no longer repro, reinstalling the application does not fix the problem. Steps I took: - I loaded the Dev build 9488 on my system in compatibility mode, it worked fine. I also downloaded the Sun Presentation Minimizer and stored it on my hd. - From within Impress, I loaded the Extension Manager, and went to browse for the Sun Presentation Minimizer extension. It loaded, I recieved the screen where the agreement has to be scrolled, I clicked OK after that, and a second or two later, an error appears on the screen. (Unfortunately I did not capture it's data) - I closed Impress, and went the reopen it, and it now generates the 'fatal error' described above. sun-presentation-minimizer.oxt file details: 1.0.1-Win32Intel / Created: 2008-Nov-20 / 1.74 MB Downloaded from this page: http://extensions.services.openoffice.org/en/project/PresentationMinimizer NOTE: It's possible this bug belongs in the Extensions compontent section, but that area did not have the DEV300m75 listed in versions.
(Anand Gopalakrishnan, 9/9/2010) System Information: Windows 7 x64, Open Office Version: Dev300m87 I am able to reproduce the issue with the latest development snapshot but getting a different Fatal Error Steps to reproduce the issue: 1. Download the Sun Presentation Minimizer extension from the website and store it in your hard disk: http://extensions.services.openoffice.org/en/project/PresentationMinimizer Note: The only version of the extension available is: 1.0.1 for Windows Version of Extension Used: 1.0.1-Win32Intel 2. Launch the dev003m87 Open Office Impress 3. Go to Tools -> Extension Manager 4. Now click on the Add button and select the downloaded Sun Presentation Minimizer extension from the location in your hard drive (it is an .oxt file) and click on the Open button 5. In the subsequent dialog, select the option for all users 6. You will be presented with an Extension Software License Agreement dialog - Scroll down and click on Accept 7. You will receive three error messages one after the other (As you click Ok on one of the error message, you will get the next one), the error messages are seen in the attachments. Click Ok for all the three error messages and click on the Close button present in the Extension Manager window. 8. Close Open Office Impress and then restart your computer 9. After the computer has restarted, launch Open Office Impress You will get a Fatal Error message as seen in the attachment. Try launching any other Open Office software: Writer, calc etc. You will receive the same Fatal Error message as seen in the attachment. Uninstalling and reinstalling the software also does not solve the issue. Repair installation also does not solve the issue. Only way to bring open office back to original state(state without Presentation Minimizer but operational) is by doing the following: If Open Office Quick Starter icon is present in your tray: Exit the Quick starter 1. Delete the open office folder present in the application data Path: C:\documents and settings\[User name]\Application Data\OOo-dev (for OOoDevm87) 2. Delete the Open Office folder from Program files Path: C:\Program Files\OOo-dev 3 (for OOoDevm87) 3. Launch Open Office Installer and in the installation screen, select the option Remove and remove the Open Office completely. Then install the open office using the open office installer. Again adding the Sun Presentation Minimizer Extension through Extension Manager and restarting the computer will reproduce the same issue Additional Follow up Test: Tested adding the same extension: Sun Presentation Minimizer - 1.0.1-Win32Intel with the current stable version of Open Office: OOo320m18 (Build: 9502) to ensure the stability of the extension and it is found to be working. Observations: http://extensions.services.openoffice.org/project/PresentationMinimizer Here in the website, it states : Compatible with: OpenOffice.org 2.3 Though I was able to use the extension without any problem with Open Office 3.2 current stable version: Ooo320m18 (Build:9502). Is there any newer version of Sun Presentation Minimizer for Windows out and if yes then where can it be downloaded from. I could not find it listed anywhere in the Official Extensions Repository. The issue faced seems to be the same as the bug report referenced below, but this is happening with Windows Environment. Also, the Fatal Error is a prominent addition. http://graphics.openoffice.org/issues/show_bug.cgi?id=114049 Note: Please find the three Error Messages received while trying to add the Presentation Minimizer extension to Open Office Impress Dev300m87 and also the Fatal error received while trying to launch Open Office after a restart as attachments below
Created attachment 71633 [details] First Error Message
Created attachment 71634 [details] Second Error Message
Created attachment 71635 [details] Third Error Message
Created attachment 71636 [details] Fatal Error Observed on Trying to launch OOo after restart of computer
Duplicate. *** This issue has been marked as a duplicate of 114049 ***
Closed.