Issue 111564 - Bluescreen at Fullscreen
Summary: Bluescreen at Fullscreen
Status: CLOSED IRREPRODUCIBLE
Alias: None
Product: Impress
Classification: Application
Component: viewing (show other issues)
Version: OOO320m12
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: graphicsneedsconfirm
QA Contact: issues@graphics
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2010-05-13 01:37 UTC by golki
Modified: 2010-06-04 13:23 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description golki 2010-05-13 01:37:26 UTC 
Hi,

everytime I want to watch a presentation in fullscreen, my computer shows it for
a short time and then there is a bluescreen and an autmatically restart of the
computer. On my other computer running vista is no problem. I don't know why it
is, i even updated Open Office, but it's still the same.

It would be grand if you can help me.
Greetings
Comment 1 Rainer Bielefeld 2010-05-13 09:43:10 UTC 
NOT reproducible with "Ooo-Dev 3.2.1 multilingual version English UI WIN XP:
[OOO320m16 (Build 9497)]" and demo presentation from Issue 96949!

@golki:
Thank you for your contribution!

May I ask you to read our guidelines on
<http://qa.openoffice.org/issue_handling/pre_submission.html> and  
<http://www.openoffice.org/bugs/bug_writing_guidelines.html> before you file
further issues or post again here? Then please contribute a clear step by step
instruction containing all observations (error
messages ...), _every_key_press_and_every_mouse_click_ how to reproduce the problem.
That means (for example): 
 do not write something like "I am not able to ...", but
  6. left mouse click on …
     expected: …, color of … changes, … 
     actual: no …., color remains white, no …

Screenshots might help to explain the problem.

Please 
- always specify your OOo download source, localization,
  you used for your tests!
- attach a sample document (always with ODF source document)!
- Contribute all available information concerning your computer, 
  Graphic card, drivers, ...

The Issue tracker is not a user help facility. You can get help from the public
users mailing list users@openoffice.org or on the forum at
<http://user.services.openoffice.org/en/forum/>
Comment 2 jbf.faure 2010-05-13 22:17:13 UTC 
@golki : please try this : menu Tools > Options > OpenOffice.org > View :
uncheck "Use hardware acceleration" checkbox.

Regards. JBF
Comment 3 wolframgarten 2010-06-04 13:22:44 UTC 
If the disabling of hardware acceleration does not help please feel free to
reopen the issue.
Comment 4 wolframgarten 2010-06-04 13:23:13 UTC 
Closed.