Apache OpenOffice (AOO) Bugzilla – Issue 111718
Paper size problem
Last modified: 2014-01-31 10:44:35 UTC
Im having problems with the paper size handling of open office. my printer (HP M1319f) only prints to letter size even if in open office its in another size (Long bond 8.5 x 13 inches). I was able to trace that the problem was with open office since I saved the document to xls format and opened it with excel and it printed fine. I then tried to open the same xls format in open office to see if it will now print fine. it still didn't, it only printed to letter size. Also, I noticed that when I opened the file in excel the paper size was adjusted to letter (8.5 x 11 inches) instead of 8.5 x 13 inches. I had to change the paper size in excel before printing it again. saved the document, opened it in open office (it reported the size to be 8.5 x 13) but upon printing, it only printed to letter size. This is actually not the first time I encountered this problem. I also encountered the same problem on another computer which was also using open office 3.2. same problem, it would only print to letter size. however, in that case, I was able to employ a quick fix by simply using a custom size since open office detects 8.5 x 13 as long bond and I'm guessing the printer didn't recognize Long bond so it printed to letter. what I did in that instance was to resize the paper to 8.5 x 13.1 inches and adjusted the margins by adding .1 either on the top or bottom. That solved the problem. however, the same fix didn't work on this computer. it still printed to letter size. for now, I have removed open office 3.2 on this computer and will try to install open office 3.1 since everything was working ok on 3.1 here are screenshots. first one is from excel the second one the same document printed from open office calc http://img23.imageshack.us/img23/9200/test1excel.jpg http://img189.imageshack.us/img189/379/testopenoffice.jpg
ok I just installed open office 3.1 and it did print properly so I guess the problem is really with open office 3.2 for now, I will keep 3.1 and wait for maybe a fix to this issue before I will reinstall 3.2
reassigned
Having the same or a similar problem. I've been using Openoffice since v.1.0 and the same hardware, Windows, and HP printer driver since v.2 with no similar trouble. The issue is only with OOo v.3.0+ My current setup: OOo 3.3 (OOO330m20 Build 9567) Windows XP HP 1350 All-in-one Printer Since installing v.3.0+: 1. Loading the HP Printer Options dialog and opening the tabs on that dialog is EXTREMELY slow. --It was much faster before v.3.0 and does not act this way printing from any other software. 2. In the HP 1350 "Properties" dialog if I change the paper size, the print quality changes to "Normal" and similarly, if I change the orientation to Landscape, the page size and print Quality are always set to "A4" and "Normal" respectively. These are not system defaults or settings I use often. None of this happened when I was using earlier versions (before 3.0) or when printing from other software. 3. If I change things in the right order: the orientation first, then the quality, then the paper size, these settings will "stick" and I can close the "properties" dialog (again-extremely slow) and the page will print as desired. 4. If I re-open the "Properties" dialog before or after printing, some of the settings will usually have changed. eg: The "quality" will have changed to "normal" and/or the size to A4. 5. None of the modified printer settings are saved with the document as they were in earlier versions. Thanks for your help.