Apache OpenOffice (AOO) Bugzilla – Issue 112946
OpenOffice.org QA, Issue Tracker vs Issue Enterer Options Differ
Last modified: 2010-07-06 12:33:10 UTC
The Issue Tracker and Issue "Enterer' differ significantly in their menu options. 1. While the "Platform:" options are identical, there are significant differences in "OS:" options that reduce effectiveness of issue tracking vs issue entry. A subsequent related vendor-focused issue addresses Platform: "Sun" (SPARC?) vs "Opteron/x86_64" (Intel X86?), and OS: "Solaris" vs 'OpenSolaris'. 2. If Oracle / OpenOffice.org can not distinguish platform and OS sub-markets, they will have a more difficult time identifying and responding to customer needs. If user registrations nonetheless provide sufficient platform and OS information, their decomposition should be architecturally aligned with the Issue Tracker, the Issue "Enterer", and development and marketing efforts. 3. Recommend strategic examination of and formal decomposition of platform and OS versions. This then may be used to evaluate differential user adoption, and guide development and marketing resources. The scope and impact of such a review is far more important than correcting pull-down menu options. 4. This issue is submitted as a P4 vs P3 because of its architectural implications related to top-level resource allocation. At a lessor level, the longer platform and OS remains ambiguous, the less accurate the Issues Database will remain. At a strategic level, platform/OS examination, conformation, and validation, may provide widely-distributed benefits in aligning and focusing efforts across the community. Thank you.
Created attachment 70402 [details] OpenOffice.org Issue Tracker and Issue Enterer OS Options Comparison
duplicate *** This issue has been marked as a duplicate of 112944 ***
closing