Issue 112946 - OpenOffice.org QA, Issue Tracker vs Issue Enterer Options Differ
Summary: OpenOffice.org QA, Issue Tracker vs Issue Enterer Options Differ
Status: CLOSED DUPLICATE of issue 112944
Alias: None
Product: Infrastructure
Classification: Infrastructure
Component: Bugzilla (show other issues)
Version: current
Hardware: All All
: P4 Trivial (vote)
Target Milestone: ---
Assignee: issues@www
QA Contact: issues@www
URL: http://qa.openoffice.org/issues/query...
Keywords:
Depends on:
Blocks:
 
Reported: 2010-07-05 19:27 UTC by cpmonger
Modified: 2010-07-06 12:33 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
OpenOffice.org Issue Tracker and Issue Enterer OS Options Comparison (13.87 KB, application/vnd.oasis.opendocument.text)
2010-07-06 01:08 UTC, cpmonger
no flags Details

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Description cpmonger 2010-07-05 19:27:41 UTC
The Issue Tracker and Issue "Enterer' differ significantly in their menu options.

1. While the "Platform:" options are identical, there are significant
differences in "OS:" options that reduce effectiveness of issue tracking vs
issue entry. A subsequent related vendor-focused issue addresses Platform: "Sun"
(SPARC?) vs "Opteron/x86_64" (Intel X86?), and OS: "Solaris" vs 'OpenSolaris'.

2. If Oracle / OpenOffice.org can not distinguish platform and OS sub-markets,
they will have a more difficult time identifying and responding to customer
needs. If user registrations nonetheless provide sufficient platform and OS
information, their decomposition should be architecturally aligned with the
Issue Tracker, the Issue "Enterer", and development and marketing efforts.

3. Recommend strategic examination of and formal decomposition of platform and
OS versions. This then may be used to evaluate differential user adoption, and
guide development and marketing resources. The scope and impact of such a review
is far more important than correcting pull-down menu options.

4. This issue is submitted as a P4 vs P3 because of its architectural
implications related to top-level resource allocation. At a lessor level, the
longer platform and OS remains ambiguous, the less accurate the Issues Database
will remain. At a strategic level, platform/OS examination, conformation, and
validation, may provide widely-distributed benefits in aligning and focusing
efforts across the community.

Thank you.
Comment 1 cpmonger 2010-07-06 01:08:41 UTC
Created attachment 70402 [details]
OpenOffice.org Issue Tracker and Issue Enterer OS Options Comparison
Comment 2 Marcus 2010-07-06 12:32:49 UTC
duplicate

*** This issue has been marked as a duplicate of 112944 ***
Comment 3 Marcus 2010-07-06 12:33:10 UTC
closing