Issue 113807 - Installation stops with error message
Summary: Installation stops with error message
Status: CLOSED NOT_AN_OOO_ISSUE
Alias: None
Product: Installation
Classification: Application
Component: ui (show other issues)
Version: OOo 1.0.0
Hardware: PC Windows XP
: P2 Trivial (vote)
Target Milestone: ---
Assignee: Olaf Felka
QA Contact: issues@installation
URL:
Keywords: needmoreinfo, oooqa
Depends on:
Blocks:
 
Reported: 2010-08-11 15:10 UTC by wengal
Modified: 2010-08-12 06:05 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description wengal 2010-08-11 15:10:14 UTC
When I went to install the OpenOffice program after download, the wizard says 
that it was interrupted and can not install the program. How do I fix this?
Comment 1 Rainer Bielefeld 2010-08-12 06:04:40 UTC
Not a valid bug report, all relevant information missing!

@wengal 
May be you should try the current version? 
This is the Issue Tracker system, not a helpdesk! You can get help from the
public users mailing list users@openoffice.org or on the forum at
<http://user.services.openoffice.org/en/forum/>
Pls. feel free to reopen the issue if you find out that the problem still exists
in a current stable version (3.1.1 or later).

May I ask you to read our guidelines on
<http://qa.openoffice.org/issue_handling/pre_submission.html> and  
<http://www.openoffice.org/bugs/bug_writing_guidelines.html> before you file
further issues or post again here? Then please select correct information for
Issue Tracker selection fields Component, Subcomponent, Platform, OS, Version,
Priority (generally: leave '3'), 
contribute a clear step by step instruction containing all observations (error
messages ...), EVERY key press and EVERY mouse click how to reproduce the
problem, and explain why you believe that your results are unexpected.
That means (for example): 
 do not write something like "I am not able to ...", but
  6. left mouse click on …
     expected: …, color of … changes, … 
     actual: no …., color remains white, no …

Screenshots might help to explain the problem.

Please 
- always specify your OOo download source, version, localization,
  OS and Platform you used for your tests!
- Always contribute a meaningful Summary
- contribute more information concerning your PC (Processor, memory, 
  Graphic card ...) 
Comment 2 Rainer Bielefeld 2010-08-12 06:05:03 UTC
Please feel free to reopen this issue if discussion with other users shows that
there might be a real OOo bug and leads to useful bug information.