Issue 114301 - Open Office fails to open documents from SharePoint
Summary: Open Office fails to open documents from SharePoint
Alias: None
Product: General
Classification: Code
Component: code (show other issues)
Version: OOo 3.0
Hardware: PC Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Keywords: needhelp
Depends on:
Reported: 2010-09-03 22:21 UTC by dspokas
Modified: 2014-01-30 19:30 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description dspokas 2010-09-03 22:21:28 UTC
When attempting to open documents from SharePoint server 2007 in a thin client 
terminal server environment the document fails to open. In the task manager a 
process for soffice.exe starts but the screen never displays. The word 
processing application never starts. Same thing happens with Excel
Comment 1 dspokas 2010-09-03 22:35:40 UTC
When opening the document an error "OpenOffice Enterprise is unable to validate 
its license" is displayed. Then a message states "Eitehr another instance of 
OPen Office-Enterprise is accessing your personal settings or your personal 
settings are locked. Simultaneous access can lead to inconsistencies in your 
personal settings. Before continuing, you should make sure 
user 'SHCMAIL.atnurse' closes OPenOffice-Enterprise on host SHCDTCVTS02" Do you 
reeally want to continue?"
The terminal server is Windows 2003. 
Comment 2 eric.savary 2010-09-03 23:04:02 UTC
Reassigned to framework