Apache OpenOffice (AOO) Bugzilla – Issue 115694
User page size of 5.5" x 8.5" produces incorrect print size
Last modified: 2018-04-01 16:45:22 UTC
After formatting a document to a "User" page size of 5.5 (w) x 8.5 (h), the "Print" dialog still believes it is printing an 8.5x11 page (as shown in the preview on the "Print" dialog). To reproduce: * Start OOo Writer * Create a new document * Select Format->Page... and choose the "Page" tab * Select "User" for the format * Enter "5.5" for the width (in inches) * Enter "8.5" for the height (in inches) * Optionally, enter some text on the page to use as a reference in the Print dialog * Select File->Print... Note that the page size in the preview is a normal 8.5 x 11 page, not the 5.5x8.5 size chosen in "Format->Page..." Note also that bringing up the "Format->Page..." window again and viewing the "Page" tab shows a blank value for the "Format" option menu.
with OOO330m16 on Solaris Sparc I can see the same wrong page format in the print preview dialog, but when opening the format dialog again the user-defined format is still shown
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Please try the version DEV300m93, http://download.openoffice.org/next/. There you will get a new print dialog. It shows not only a print preview, but width and height of the paper sheet, which OOo believes the printer has got. If the printer does not "tell" in the printer driver, that it is capable of 5.5"x8.5" paper, then OOo uses a paper size, which the printer is capable and is large enough to print the document. If you use a custom paper size it is likely that you have to set the printer to that paper size too. So click on 'printer properties' and add the size to your printer.
regina - I will try that version to see if it makes a difference, but your hypothesis about the printer not having a matching pre-configured paper size isn't the issue I was seeing. Other arbitrary "User" paper sizes chosen in the OOo Format->Page->Page dialog showed up correctly in the printer window. My workaround to print my 5.5x8.5 page was to choose a 5.5x9.5 size in OOo and add 1" to the bottom margin. This worked, showing the correct (too-tall) size in the printer window. There seems to be something unique about that 5.5x8.5 size.
Created attachment 75151 [details] DEV300m93 Print Window
I tried the DEV300m93 version. It seemed to show the correct aspect ratio in the print window for a 5.5 x 8.5 page size (see attachment), although I could not see the display of the width and height of the paper sheet as you described. Can you tell me where to find that?
Created attachment 75152 [details] Print dialog in WinXP
estadtherr: It seems the print dialog in WinXP (see attached screeshot) is very different from yours.
Where does that leave this issue? Will I have to run this developer build to be able to use my custom page sizes, or will whatever deltas in the developer build that fixed this issue make their way into a stable release anytime soon?
DEV300m93 will eventually become OOo 3.4. The difference in the dialogs is because on the Mac the system native print dialog gets used; to see the one regina described you would use the OOo one by turning it on in Preferences -> OpenOffice.org->General->"Use OpenOffice.org print dialogs".
Resetting target accroding to new task handling scheme announced here: http://blogs.sun.com/ratte/entry/some_changes_for_the_openoffice
Reset assignee on issues not touched by assignee in more than 2000 days.
Not reproduce with AOO 4.1.5 and Windows 7 x64 Pro I use PDF Creator as default printer A document in 5.5 x 8.5" is correctly printed. Output PDF is in same dimensions.