Issue 116073 - OOW Crashing on Open/Save when doc not in default directory
Summary: OOW Crashing on Open/Save when doc not in default directory
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: OOo 3.2.1
Hardware: All Windows XP
: P3 Trivial (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: Alex
Keywords: needhelp
Depends on:
Reported: 2010-12-12 21:08 UTC by vliscony
Modified: 2014-03-04 11:12 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description vliscony 2010-12-12 21:08:33 UTC
This issue has been with me for a while, I'm running WinXP/SR3, and OO3.2.1 but 
the issue was there since version 3.0 - whenever I need to open or save a 
document to/from a directory other than the default directory, it freezes when 
I load or save, and this happens repeatedly, as in several times a day. 

There is some dumb luck involved, and usually after a few tries I do manage to 
solve it, but as a precaution I first save a doc to whatever directory I'm in 
at that time. 
For loading documents my workaround has become to open with windows explorer: 
locate the file and "Open With" OOW. This avoids the problem.
Comment 1 michael.ruess 2010-12-14 12:17:23 UTC
Cannot reproduce on my XP. Does this only happen with Writer?
Do you try to save on special network drives?
Comment 2 vliscony 2010-12-17 05:10:07 UTC
I rarely use anything else but writer..., and my drive is partitioned in C:, D: 
and E, with the programs on C: data on D: and miscellaneous stuff on E:
Comment 3 michael.ruess 2010-12-21 12:54:59 UTC
OK, as long as we are not able to reproduce this, could you please try if this
happens also with any other OOo application?
Is the target drive formatted with any special file system? 
Do you work with OpenOffice File dialog or the system ones
Comment 4 vliscony 2010-12-22 21:00:34 UTC
Aha! My C: drive is NTFS, and that's where the program resides, and my D: drive 
where the data resides is FAT32

Might this be the issue? 

I just tried it in calc and the same problem seems to occur. Loaded a spreadsheet 
from a couple of directories down, and voila, calc froze up on me the same way.

So, I guess I could move the program from C: to D: and if that solves it, that's 
the proof of your suspicion.
Comment 5 michael.ruess 2010-12-23 08:45:31 UTC
OK, so this problem is not Writer specific.
Some other would be also interesting:

 - what I already asked above: Do you work with OpenOffice File dialog or the
system ones

Does this happen when you try to open the "Save as" dialog or when you
physically save the file on mentioned drive?

Maybe the Fat32 drive is broken and needs some repair?
Comment 6 vliscony 2010-12-24 12:52:41 UTC
OK, I just switched to the Open Office file save dialogs, and sofar that seems to 
cure the problem... 
As to the drive, there appear to be no health issues, and it's only 47% occupied, 
which I'd consider hardly critical.
Mysterious, but thanks.
I'll report back here after a few days to confirm my findings re using the OO 
file dialogs. 
Comment 7 Rob Weir 2013-02-02 02:58:47 UTC
This Issue requires more information ('needmoreinfo'), but has not been updated
within the last year. Please provide feedback as requested and re-test with the the latest version of OpenOffice - the problem(s) may already be addressed. 

You can download Apache OpenOffice 3.4.1 from

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
Comment 8 Rob Weir 2013-04-02 19:16:01 UTC
We should have enough info here to confirm or not
Comment 9 Alex 2013-07-22 18:08:54 UTC
I cannot reproduce it on Win7