Issue 119413 - Problem with comments (notes) in RTF documents in Apache OpenOffice 3.4.0 (Final)
Summary: Problem with comments (notes) in RTF documents in Apache OpenOffice 3.4.0 (Fi...
Alias: None
Product: Writer
Classification: Application
Component: viewing (show other issues)
Version: 3.4.0
Hardware: PC Windows, all
: P3 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
: 119414 (view as issue list)
Depends on:
Reported: 2012-05-25 07:56 UTC by Timon
Modified: 2014-04-13 20:06 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 4.1.0-dev
Developer Difficulty: ---

Example 3.rtf - example file; Example 3.jpg - thats how file looks like in LibreOffice (all comments (=notes) are there) (119.79 KB, application/x-zip-compressed)
2012-05-25 07:56 UTC, Timon
no flags Details
Comments in OO Writer and Microsoft Word (267.26 KB, image/jpeg)
2013-10-08 17:15 UTC, Krissada Dechokul
no flags Details
Word 2010 vs. Writer 4.1 (146.07 KB, image/png)
2014-04-13 20:05 UTC, Edwin Sharp
no flags Details

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Description Timon 2012-05-25 07:56:18 UTC
Created attachment 77594 [details]
Example 3.rtf - example file; Example 3.jpg - thats how file looks like in LibreOffice (all comments (=notes) are there)

In "Version" list I could not find "OOo 3.4" and was forced to choose "OOo 3.4 beta"

Apache OpenOffice 3.4.0 (Final) AOOO340m1 (Build 9590) - Rev. 1327774 Russian UI/Locale on Russian Windows XP Professional SP3 (32bit)

In Apache OpenOffice 3.4.0 (Final) there is no comments (notes) in document at all.

In other office suites:
- MS Office 2007 SP3 (all fine)
- LibreOffice (Final) Russian UI/Locale
Build-ID: 235ab8a-3802056-4a8fed3-2d66ea8-e241b80 (all fine)

Sorry for my poor English.
Comment 1 Olaf Felka 2012-05-25 08:14:04 UTC
The version should be AOO340.
Comment 2 Olaf Felka 2012-05-25 08:14:33 UTC
*** Issue 119414 has been marked as a duplicate of this issue. ***
Comment 3 Du Jing 2012-05-25 08:52:12 UTC
It is duplicate with bug 119414.
Comment 4 Timon 2012-05-25 09:54:14 UTC
Sorry for duplicating bugs. Something was wrong with browser.
Comment 5 Terry Yang 2012-06-13 02:15:38 UTC
It is also work fine in Symphony.
We should fixed this bug ASAP.
Comment 6 Timon 2012-08-28 09:09:53 UTC
Not fixed in AOO 3.4.1
Comment 7 Timon 2013-03-13 10:25:51 UTC
Still present in Apache OpenOffice 4.0.0 AOO400m1(Build:9700) - Rev. 1444151
Comment 8 Krissada Dechokul 2013-10-08 17:15:23 UTC
Created attachment 81730 [details]
Comments in OO Writer and Microsoft Word

I was able to replicate this bug on Windows 7 Professional (Build 7601: Service Pack 1) using OpenOffice version 4.0.1 [Branch AOO401m5 Build: 9714 (Rev. 1524958)].

I opened the RTF document provided by Timon with OpenOffice Writer and noticed that the comments in the document was missing. I then tried to open the same RTF document with Microsoft Word (Microsoft Office Professional 2010) and found the missing comments appeared in the document.

I also tried the following steps to replicate the bug.
1. Open the OpenOffice Writer
2. Add some text into the document
3. Add some comments by going to the Insert menu and select the Comments option
4. Save the document in Rich Text Format (.rtf)
5. The OpenOffice Writer will ask for a confirmation, select Keep Current Format option
6. Close the document
7. Now try to open the document again with OpenOffice Writer, all comments are gone…
8. Now try to open the same document with Microsoft Word, all comments are there… 

To demonstrate this issue even further… 
9. Try reopening this document with OpenOffice Writer, add some new comments, hit save button, and then close the document
10. Now try to open this document with Microsoft Word, the new comments are there, but all old comments were gone presumed to be discarded during the saving… (not to mention that there is no comment at all if you open this document again with OpenOffice Writer)

I further investigated this issue and noticed that the Comments option under the View menu in OpenOffice Writer was disabled, while you can toggle the comments view in Microsoft Word, suggesting that OpenOffice Writer completely ignore the comments information in the RTF document (please see the attachment).

Note: This bug should really get fixed. If people did not know that their comments and notes were discarded during saving, they will lose their previous comments and notes forever and would unavoidably feel really frustrated with OpenOffice product.

This bug was also being discussed in bug #118571
Comment 9 Edwin Sharp 2014-04-13 20:05:51 UTC
Created attachment 83186 [details]
Word 2010 vs. Writer 4.1
Comment 10 Edwin Sharp 2014-04-13 20:06:24 UTC
Confirmed with
AOO420m1(Build:9800)  -  Rev. 1586681
Win 7