Issue 120705 - Mail Merge Options Error on test Account Settings
Summary: Mail Merge Options Error on test Account Settings
Status: UNCONFIRMED
Alias: None
Product: Writer
Classification: Application
Component: configuration (show other issues)
Version: 4.0.0-dev
Hardware: Mac Mac OS X 10.7
: P3 Normal with 2 votes (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-08-24 13:27 UTC by papayes
Modified: 2013-06-30 02:12 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


Attachments
Error on Test Account Settings MacOsX (139.88 KB, image/png)
2012-08-24 13:27 UTC, papayes
no flags Details
test result with different email settings (855.28 KB, application/pdf)
2013-06-30 01:08 UTC, Yonglok Seo
no flags Details

Note You need to log in before you can comment on or make changes to this issue.
Description papayes 2012-08-24 13:27:05 UTC
Created attachment 79130 [details]
Error on Test Account Settings MacOsX

Hello
3.4.0 and 3.4.1 r r1372282 
- only on MacOsX (no problem with Windows Xp, Vista or Seve and Ubuntu)
- no problem with LibO 3.5.6 on the same Mac.

Error on Test Account Settings

To reproduce:
Apple Menu : Openoffice.org > Preferences...
Options OpenOffice.org Writer > Mail Merge E-mail
Button Test Settings...>
Windows : Test Account Settings
Task
Establish netword conection : Error
Find outgoing mail server : Error

Text : OpenOffice.org was not able to connect to the server of outgoing mail. Verify your parameters system and the parameters of OpenOffice.org. Verify the name of the server, the port and the parameters of the secure connections
Error on test account settings
(Excuse me for my traduction...from French)
Comment 1 Yonglok Seo 2013-06-30 01:06:17 UTC
I have successfully replicated the bug with
OS:
Windows 8 K Pro 64bit
Windows 8 K 64bit (Language pack installed)
Windows 7 Home Premium K 32bit
OOo version and build - 3.4.1 AOO341m1(build:9593) – Rev 1435053

I have tried different email server settings for 2 email accounts, and have failed to get passed the email account server setting test in mail merge wizard.
Email accounts that I have tested are
   1.Daum(daum.net, Korean portal site)
   2.Gmail(gmail.com)
With following different settings
   1.SMTP
   2.POP
   3.IMAP
Steps to reproduce
   1.With any document select tools -> mail merge wizard
   2.Select mail type to email in second step of wizard
   3.Follow the steps until last step of the wizard
   4.In the final step of wizard, select send mail and Writer prompts for email account details.
   5.Enter email account, and other information needed( or required by the email account)
   6.Click test account settings and observe the result.
Also I have noticed that when the email account setting test is in progress, Writer sometimes crashes.(This also is in the attached file)
Comment 2 Yonglok Seo 2013-06-30 01:08:26 UTC
Created attachment 80954 [details]
test result with different email settings
Comment 3 Ariel Constenla-Haile 2013-06-30 01:19:48 UTC
(In reply to Yonglok Seo from comment #1)
> I have successfully replicated the bug with

You have to specify the settings that are failing. See bug 119481 comment 1 for an example of Gmail settings.
Comment 4 Yonglok Seo 2013-06-30 02:12:45 UTC
my apologies. I could not attach any file bigger than 1MB and had to export the document attached as PDF file to reduce the size. In that process the screenshots seems to be unrecognizable even when they are zoomed in.
Settings that I used are
   1.Gmail SMTP
      I.Server – smtp.gmail.com
      II.Port – 465, 587
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
   1.Gmail POP
      I.Server – pop.gmail.com
      II.Port – 995
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
      VI.Selected outgoing and incoming mail server uses same authentication
      VII.Incoming mail server name – pop.gmail.com
      VIII.Port – 995
      IX.Selected - POP 3
      X.Entered full email account and password
   2.Daum SMTP
      I.Server – smtp.daum.net
      II.Port – 465,587
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
   3.Daum POP
      I.Server – pop.daum.net
      II.Port – 995
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
      VI.Selected outgoing and incoming mail server uses same authentication
      VII.Incoming mail server name – pop.daum.net
      VIII.Port – 995
      IX.Selected - POP 3
      X.Entered full email account and password
   4.Daum IMAP
      I.Server – imap.daum.net
      II.Port – 993
      III.Checked outgoing mail server requires authentication
      IV.Selected outgoing mail server requires separate authentication
      V.Entered full email account with password.
      VI.Selected outgoing and incoming mail server uses same authentication
      VII.Incoming mail server name – imap.daum.net
      VIII.Port – 993
      IX.Selected - IMAP
      X.Entered full email account and password
I was successful in getting connection with smtp.gmail.com using port number 587 after seeing the bug report you have menthioned using Windows 7, but I still could not get the connection with Windows 8 using the same settings.
With the other settings such as POP and IMAP, I still could not get the connection for both Gmail and Daum.