Issue 121248 - Application marked during crash last startup time cannot be corrected
Summary: Application marked during crash last startup time cannot be corrected
Status: UNCONFIRMED
Alias: None
Product: General
Classification: Code
Component: ui (show other issues)
Version: 3.4.1
Hardware: Mac Mac OS X, all
: P2 Normal (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-10-22 07:30 UTC by Attila Tamás Zimler
Modified: 2014-02-25 13:39 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Attila Tamás Zimler 2012-10-22 07:30:06 UTC
Running application (in specific state - not correctly identified) and crashing Mac OSX results in the application to be marked as crashing during it's startup.

There is nothing wrong with this feature in the OS - but because there is a bug in OpenOffice it cannot be corrected. It is popping up a modal dialog window that cannot be closed, neither button do anything, and because this OpenOffice remains in it's application startup period. Because the modal window, you cannot quit the application, just force it to quit (=kill) and because of this it will be marked again to be crashed during it's last startup.

This information is not stored in the application bundle and because of this, even reinstalling the application does not help the situation.


Screen cast about the issue is located at: http://screencast.com/t/y5OMqxXr0p
Comment 1 Attila Tamás Zimler 2012-10-22 07:58:27 UTC
Even removing ~/Library/Application Support/OpenOffice.org does not solve the problem.
Comment 2 Attila Tamás Zimler 2012-10-22 15:39:09 UTC
The main problem is that the window does not react to any of the buttons, but for quick fix, removal of ~/Library/Saved Application State/org.openoffice.script.savedState solves the problem.

The window by the way most probably comes from the operating system as it is a feature of OSX.
Comment 3 mja 2013-03-25 13:25:04 UTC
i´ve been trying to correct this bug since last night and your "quick fix" solved all my problems! thanks for your help!(In reply to comment #2)
> The main problem is that the window does not react to any of the buttons,
> but for quick fix, removal of ~/Library/Saved Application
> State/org.openoffice.script.savedState solves the problem.
> 
> The window by the way most probably comes from the operating system as it is
> a feature of OSX.
Comment 4 mja 2013-03-25 13:25:41 UTC
i´ve been trying to correct this bug since last night and your "quick fix" solved all my problems! thanks for your help!(In reply to comment #2)
> The main problem is that the window does not react to any of the buttons,
> but for quick fix, removal of ~/Library/Saved Application
> State/org.openoffice.script.savedState solves the problem.
> 
> The window by the way most probably comes from the operating system as it is
> a feature of OSX.