Issue 121419 - FILESAVE: Writer does not ask for DAV authentication if file opened from linked WebDAV share in Windows
Summary: FILESAVE: Writer does not ask for DAV authentication if file opened from link...
Alias: None
Product: Writer
Classification: Application
Component: save-export (show other issues)
Version: 3.4.1
Hardware: PC Windows 7
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact:
Keywords: needhelp
Depends on:
Reported: 2012-11-28 14:48 UTC by christoph.bayard
Modified: 2013-02-09 05:05 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: 3.4.1
Developer Difficulty: Difficult

Screenshots from error message and Trace logging (269.33 KB, image/jpeg)
2012-11-28 14:48 UTC, christoph.bayard
no flags Details

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Description christoph.bayard 2012-11-28 14:48:56 UTC
Created attachment 79963 [details]
Screenshots from error message and Trace logging

we use OpenOffice for our bank clients for over 2 years and have more than 40,000 installations of Windows 7 SP1 in use. Currently, our customers report increased that when saving and opening documents under Apache OpenOffice 3.3.0 / 3.4.0 / 3.4.1 shows error messages as shown in the screenshots. These errors occur when storage the files on an Windows Server 2008 R1

Studies have shown that this probably is a oplock break problem.
See screenshots

Internet research shows that the error is already fixed with LibreOffice Version 3.6.1. See also:

When can I expect a bug fix in Apache OpenOffice?

Thank you for your support.
(Please excuse my bad english)
Comment 1 Javier Lopez 2013-02-02 06:17:11 UTC
Hello Christoph
I was checking your bug but I don't understand. Please I need more information for I can help you.

The problem is not especific and what's your OOA: Calc, Writer, etc?
Explain the steps

Javier Lopez
Comment 2 Javier Lopez 2013-02-08 01:30:07 UTC
More information
Comment 3 christoph.bayard 2013-02-08 07:12:18 UTC
Hello Javier,

The problem occurs when saving to a network drive which is on a "Windows Server 2008 R2 Enterprise (64-bit)" located.
The following error occurs:

"Fehler beim Speichern des Dokumentes xyz.odt. Der Zugriff auf Y:\Dokumente\Vorstand\xyz.odt wurde verweigert.“

Often the errors occur when the file is opened by double-clicking in Windows Explorer. This applies to Writer, Calc and Impress. It does not matter what file name and directory is used. If the files are "open file" to open the program function, the errors are rare. Network traces indicated a faulty oplock trade. Meanwhile these errors can be excluded.
We currently have over 60,000 installations Apache 3.4.1 openoffice are dedicated to our customers. Almost all systems that store information on a Windows Server 2008 network resource over wide area network, there is the error message above. Saving is no longer possible. Not even under a different document format, such as DOC, XLS or PPT. The file is damaged and then has a size of 0 bytes.
When saving to local directories and on Windows 2003 Server, with the same permissions, the error does not occur. General permission problems can be excluded, as requests from other programs to function properly. The errors occur ONLY with OpenOffice 3.4.0 and 3.4.1 Writer, Calc and Impress.

Thank you for your support.
Comment 4 Javier Lopez 2013-02-09 05:05:13 UTC
We will help you