Issue 122297 - CRASH when open Extension Manager from Base
Summary: CRASH when open Extension Manager from Base
Alias: None
Product: Base
Classification: Application
Component: code (show other issues)
Version: 3.4.1
Hardware: PC Windows XP
: P3 Major (vote)
Target Milestone: ---
Assignee: AOO issues mailing list
QA Contact: anilmotupalle
Keywords: needmoreinfo, oooqa
Depends on:
Reported: 2013-05-12 14:17 UTC by Steve Comstock
Modified: 2013-05-21 02:19 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---


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Description Steve Comstock 2013-05-12 14:17:11 UTC
I have a database table built and some queries constructed that work well. I want to create a report. The Report Wizard sucks so Help tells me to install the Report Builder extension, and it even tells me to go to Tools and select the Extension Manager. When I do this, Open Office immediately crashes:

Due to an unexpected error, crashed. ... blah blah blah about document recovery.

No error message other than the above. Total mystery.
Comment 1 Rainer Bielefeld 2013-05-12 19:28:55 UTC
NOT reproducible with server installation of  "AOO 3.4.1 – German UI / German locale [AOO341m1(Build:9593) - Rev.1372282]" on WIN7 Home Premium (64bit)", own separate user profile

I tried Extension Manager from AOO Start Center, Test with Database will follow.

@Steve Comstock
Does Crash always happen when you try to open Extension Manager or only in that Situations?
Comment 2 Steve Comstock 2013-05-12 19:52:44 UTC
Good question. Made me look around a bit. Problem occurs from the database window, Tools menu, Extensions manager option. It does not occur from the main window, Tools menu, Extensions manager option. so, a work around that will work for me. Thanks.
Comment 3 Rainer Bielefeld 2013-05-12 20:28:07 UTC
I will try with Biblio
Comment 4 Rainer Bielefeld 2013-05-12 20:37:16 UTC
Strange, I removed the Report builder but I was able to create a report without installed Report builder. To be honest, my Database knowledge is lousy.

@Steve Comstock:
Can you contribute a detailed step by step instruction (every mouse click, every key press ...) how to reproduce the crash with the Biblio data base?
Comment 5 Steve Comstock 2013-05-13 15:44:43 UTC

Launch OpenOffice
File -> Open (click); crash; data recovery (nothing to recover); back to main screen

File -> Open (click); dialog: which file; 

 (loads file)

Tools -> Extension Manager ...  <== crash


Works OK if select Tools -> Extension Manager from initial window,
so I have a work around and I'm moving on.


-Steve Comstock